Full-Time

Senior Manager

Strategic Marketing Programs

Posted on 9/4/2025

Cordial

Cordial

201-500 employees

Marketing automation platform for personalized messaging

Compensation Overview

$140k - $165k/yr

+ Equity + Bonus + 401k match + Flexible time off + Childcare + education reimbursements

Remote in USA

Remote

Category
Growth & Marketing (2)
,
Required Skills
Marketing
Requirements
  • 5–7 years of B2B SaaS marketing experience, ideally in martech, with a track record of building strategic programs (referrals, advocacy, exec activation) that directly drive pipeline.
  • Hands-on, resourceful self-starter who thrives in a lean, fast-moving environment—comfortable owning strategy and execution.
  • Strong communicator (written, verbal, presentation) with an eye for quality, creativity, and shaping narratives that resonate with executives and marketers alike.
  • Skilled at packaging and adapting messaging for different channels and formats—referral toolkits, CAB outputs, executive decks, partner activations, digital campaigns.
  • Comfortable analyzing data from surveys, benchmarks, and program results to surface themes, trends, and storylines that amplify Cordial’s Battle for Attention narrative.
  • Exceptional project manager—able to juggle competing priorities, organize large-scale programs, and deliver high-quality outputs with little direction.
  • Experience mentoring or leading others; eager to bring out the best in teammates, partners, and clients.
  • Versatile operator with examples of building both strategic programs (CABs, referrals, exec activation) and the content that fuels them.
Responsibilities
  • Own and scale strategic programs (alumni, referrals, CABs, exec activation) with clear goals for pipeline creation and acceleration.
  • Build repeatable playbooks that turn these networks into measurable demand, advocacy, and influence.
  • Drive a drumbeat of programs and proof that reinforce our Battle for Attention narrative.
  • Partner with Product Marketing to connect programs back to positioning and product proof.
  • Partner with Sales to fuel executive- and client-led acceleration plays.
  • Create and deliver high-quality content at pace: referral toolkits, CAB outputs, exec activation collateral, etc.
  • Apply AI workflows (content generation, personalization, research, reporting) to accelerate programs.
  • Track performance and optimize specifically for pipeline impact—creation, acceleration, and influence.
  • Manage budgets with a lean mindset and make smart trade-offs to maximize ROI.

Cordial provides a marketing platform that helps brands automate campaigns and send highly personalized messages across channels using data. It connects and activates customer and business data in real time so brands can build and run dynamic marketing campaigns with built‑in tools, then deliver messages at scale. The platform integrates with the other business tools brands already use, making it easy to fit into existing workflows. Cordial earns revenue through subscription fees for access to its platform. Compared with competitors, Cordial focuses on unifying data from many sources and using that data instantly to power personalized, cross‑channel messaging and orchestration, which can drive higher engagement and revenue—as supported by a study showing significant total benefits and a payback period under six months. The company’s goal is to help brands engage customers more effectively and grow revenue by turning data into actionable, personalized marketing at scale.

Company Size

201-500

Company Stage

Series C

Total Funding

$83.1M

Headquarters

San Diego, California

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Forrester Wave Q1 2026 names Cordial Leader with top scores in segmentation and resolution.
  • 134% new business growth in Q3 2023 with clients like Levi's and L.L.Bean.
  • Inc. 5000 ranks Cordial among top 500 fastest-growing software companies in 2024.

What critics are saying

  • Braze erodes market share with superior AI in 12-24 months via faster migrations.
  • Salesforce captures PacSun and REVOLVE through unmatched CRM bundles in 6-12 months.
  • PeakSpan withholds funding amid martech winter, starving innovation in 6-12 months.

What makes Cordial unique

  • Cordial unifies limitless customer data for real-time personalized messaging across channels.
  • Cordial Edge AI Suite analyzes message performance and provides prescriptive recommendations.
  • Universal Connector enables bi-directional real-time data streams with third-party apps.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Company Match

Unlimited Paid Time Off

Wellness Program

Phone/Internet Stipend

Family Planning Benefits

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

-3%

2 year growth

-1%
MarTech360
Mar 24th, 2026
Cordial named Leader in Email Marketing by The Forrester Wave.

Cordial named Leader in Email Marketing by The Forrester Wave. Cordial, the enterprise marketing platform used by brands including Levi's, L.L.Bean and Boot Barn, is a Leader in The Forrester Wave(TM): Email Marketing Service Providers, Q1 2026. In the evaluation, Cordial received the highest possible scores in 10 criteria: identity resolution, queries & segmentation, dynamic messaging, content management, data governance, consumer privacy, regulatory compliance, agency services, pricing flexibility & transparency, and roadmap. The Forrester report describes Cordial as a great fit for cross-channel retailers that are reasonably comfortable with marketing technology and want to activate large, disparate data sets into highly customized communications. "Enterprise brands don't just need software - they need a partner that understands the complexity of their customers, their data and their business," said Jeremy Swift, CEO and co-founder of Cordial. "From the beginning, we've built Cordial around that partnership model. Our teams work closely with customers to interpret their data, design sophisticated messaging programs and help them deliver better experiences at scale. Seeing this ambition reflected in both the product and customer findings in this Wave is incredibly meaningful to us." Architecture built for context-driven messaging. Cordial received the highest possible score in the Queries & Segmentation and Identity Resolution criteria, with the report citing its ability to ingest structured and unstructured data and make it immediately available for querying. "The challenge with most marketing AI today isn't the intelligence - it's the architecture," said Matt Howland, President and Chief Product Officer at Cordial. "Most marketing stacks separate customer data, decision logic and message execution across different systems. Context gets fragmented at every handoff. By building a platform where those layers live together, Cordial enables customer signals to translate directly into real-time messaging decisions." The platform also received the highest possible scores in the Dynamic Messaging and Content Management criteria. Forrester defines a score of 5/5 in the Dynamic Messaging criterion as demonstrating innovative 1:1 message streams that are automated by combining AI decisioning with execution. Recognition across product innovation and customer partnership. Cordial was only one of two vendors that received the highest possible score in the Roadmap criterion, which Cordial believes underscores its commitment to product innovation. Forrester notes that Cordial customers collaborate directly with product developers to co-create Cordial's roadmap and that it has made a "solid" investment in AI which accounts for 30% of Cordial's research and development spend. Customer feedback gathered during the evaluation cited that customers love their partnership with Cordial. The report also states: "References relish the fact that they can Slack and text not just with their client support team but also with Cordial executives. One customer calls Cordial it "an extension of our team."

Martechvibe
Sep 1st, 2025
Cordial Unveils MCP Interface and RCS Messaging

Cordial, a messaging platform for enterprise marketing teams, has introduced a Model Context Protocol (MCP) Interface designed to help teams improve customer engagement - enabling marketers to identify intent shifts, developers to accelerate innovation in Cursor, and AI agents to deliver personalised CXs at scale.

PR Newswire
Mar 20th, 2025
Cordial Expands Cordial Edge™ Ai Suite With New Message Insights And Message Assistant

New AI reveals why marketing messages convert while launching global SMS in 23+ international marketsSAN DIEGO, March 20, 2025 /PRNewswire/ -- Cordial , the leader in messaging for enterprise retail marketing teams, unveils two new additions to its multimodal AI platform, Cordial Edge™. Message Insights, a powerful AI solution that analyzes marketing message attributes to reveal what truly resonates with audiences, and Message Assistant, which leverages these insights to provide prescriptive recommendations that guide marketers in creating impactful, data-driven content while increasing efficiency."Retail marketers are ready to move beyond trial-and-error campaign experimentation and embrace real intelligence," said Matt Howland , President and Chief Product & Engineering Officer at Cordial. "Cordial Edge is built to understand the why behind message performance at an individual level and deliver guidance exactly when and where marketers need it. This marks a fundamental shift in how marketers understand and optimize customer engagement."Beyond Generative AI: Insights That Drive ResultsWhile generative AI has dominated headlines and promised to revolutionize marketing, it often creates more uncertainty. With email engagement declining, marketers face a fundamental problem: guesswork.Most marketing still relies on educated guesses—segmenting customers without understanding why messages actually convert. Cordial's complete retail AI solution eliminates this uncertainty by revealing which specific message elements drive revenue

PYMNTS
Oct 29th, 2024
Ai Speech Tools Stumble As Hallucination Problems Persist

In a troubling discovery for businesses racing to automate customer service, OpenAI’s popular Whisper transcription software has been caught adding fabricated text to conversations, including potentially harmful content that speakers never uttered. The findings underscore a growing challenge for companies betting billions on AI to handle sensitive customer interactions, from call centers to medical offices. Even advanced language models continue to “hallucinate” or generate false information that could damage customer relationships or create legal liability. “If a chatbot is providing shoppers with wrong or misleading answers and advice, it can be a big problem and might hurt the organization’s reputation,”  Iris Zarecki, director of product marketing at AI company K2view, told PYMNTS. “A couple of recent examples of this include Air Canada’s chatbot giving incorrect information to a traveler and arguing the chatbot is “responsible for its own actions,” and an AI-powered chatbot created by New York City to help small business owners giving advice that misstates local policies and advised companies to violate the law.”

PR Newswire
Aug 5th, 2024
Cordial Recognized With Highest Scores Possible In Ai And Vision Criteria In Independent Research Report

The report states "Cordial's AI outshines other vendors' by enhancing marketer productivity and email value, not just creating content"SAN DIEGO, Aug. 5, 2024 /PRNewswire/ -- Cordial, the leading enterprise marketing platform that automates billions of data-driven emails, SMS and mobile app messages for companies like L.L.Bean, PacSun and REVOLVE, has been recognized as a Strong Performer in The Forrester Wave™: Email Marketing Service Providers, Q3 2024. Cordial received the highest possible scores in six criteria: AI, vision, legacy technology integration, agency services, preference management, and pricing flexibility and transparency.Get instant, form-free access to discover why Cordial was named a Strong Performer at https://be.cordial.com/forrester-wave-2024 ."Marketing moves fast. Campaigns need to be agile and personalized, data needs to flow seamlessly, and marketers need to be able to act quickly on insights. But when you're wrestling with outdated platforms, trying to make disparate tools work together, you're losing valuable time," said Jeremy Swift , CEO and co-founder of Cordial. "At Cordial, we're giving marketers back the time they need to focus on strategy, creativity and truly connecting with their customers

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