Retail Sales
About the job
- Comfort engaging with customers and solving problems.
- Basic computer skills and ability to learn the point-of-sale system.
- Ability to lift up to 50 pounds and retrieve items from shelves.
- Ability to spend most of the shift standing or walking.
- Ability to complete a brief Culture Index assessment as part of the hiring process.
- Talk with customers about their automotive projects.
- Recommend tools, supplies, and solutions to help customers succeed.
- Provide an in-store experience from greeting through checkout.
- Demonstrate or explain Eastwood products when appropriate.
- Receive and stock inventory.
- Keep the store organized, clean, and well stocked.
- Work collaboratively with the retail team.
- Retail or customer service experience.
- Automotive restoration or repair experience, including MIG/TIG welding, fabrication, bodywork, or use of Eastwood products.
About the company
Eastwood sells tools and supplies for DIY automotive repair, restoration, and modification for cars, trucks, and motorcycles. Its products include specialized hand tools, coatings, and equipment that let customers repair body panels, restore finishes, and upgrade components, often with guidance tailored to automotive projects. The company differentiates itself with a long history (since 1978) focused on hobbyists and professional restorers and a product lineup centered on hands-on automotive work rather than general hardware. Its goal is to help customers complete automotive projects reliably by providing practical tools and project-focused guidance.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Pottstown, Pennsylvania
Founded
1978
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Simplify's Take
What believers are saying
- Eastwood launched new 2K AeroSpray paints and RapidForm tools in 2026.
- The June 2026 forums create recurring traffic and lower customer-acquisition costs.
- Summer Classic 2026 and Eastwood University deepen brand loyalty among hands-on builders.
What critics are saying
- Trustpilot and Indeed signal customer-service and management pain, hurting retention and referrals.
- Eastwood depends on hobbyist demand; weak project cycles quickly cut discretionary purchases.
- Community forums invite public complaints, amplifying product defects and support failures instantly.
What makes The Eastwood Company unique
- Eastwood owns a niche DIY automotive ecosystem: tools, supplies, content, and forums.
- Eastwood Garage forums launched June 30, 2026, tightening community engagement around restorers.
- Pottstown headquarters and Summer Classic car show anchor a loyal enthusiast brand.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 401(k) Retirement Plan
- 401(k) Company Match
- Paid Vacation
- Employee Discounts