JP Morgan Chase

Runs a consumer bank and an investment bank

Site Reliability Engineer III

Site Reliability EngineeringConfirmed live in the last 24 hours

Full-timeHouston, TX, USANo salary listedIn-person

About the Job

Requirements

Formal training or certification in site reliability engineering concepts and at least 3 years of applied experience.
Proficiency in site reliability engineering culture, principles, and implementation within an application or platform.
Proficiency in at least one programming language such as Python, Java with Spring Boot, or .NET.
Working knowledge of enterprise-authorized artificial intelligence capabilities for site reliability engineering workflows, including strong validation habits and awareness of data sensitivity.
Ability to validate artificial-intelligence-assisted operational recommendations before applying changes, escalate when uncertain, and follow data-sensitivity requirements.
Proficient knowledge of software applications and technical processes within a technical discipline such as cloud or artificial intelligence.
Experience with observability, including white-box and black-box monitoring, service-level-objective alerting, and telemetry collection.
Experience with continuous integration and continuous delivery tooling.
Familiarity with containers, container orchestration, and troubleshooting common networking technologies and issues.

Responsibilities

Guide and assist others in building appropriately scoped designs and gaining peer consensus where appropriate, while supporting adoption of site reliability engineering best practices.
Collaborate with software engineers and other teams to design, develop, test, and implement deployment and reliability approaches using automated continuous integration and continuous delivery pipelines.
Use enterprise-authorized artificial intelligence capabilities to accelerate incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.
Implement infrastructure, configuration, and network as code for assigned applications and platforms.
Collaborate with technical experts, stakeholders, and team members to resolve complex problems and proactively address issues using service-level indicators and objectives before they affect customers.
Apply enterprise-authorized artificial intelligence capabilities to identify patterns in operational signals indicating reliability risk or recurring toil, prioritizing reuse-first improvements tied to service-level-objective outcomes.
Improve application availability, reliability, and scalability iteratively with partners.
Recognize roadblocks, identify improvements to solve business problems, and explore new technologies when appropriate.

Desired Qualifications

Proficiency in at least one programming language such as Python, Java with Spring Boot, or .NET.
Proficient knowledge of software applications and technical processes within a technical discipline such as cloud, artificial intelligence, or Android.
Experience with observability tools such as Grafana, Dynatrace, Prometheus, Datadog, and Splunk, including white-box and black-box monitoring, service-level-objective alerting, and telemetry collection.
Experience with continuous integration and continuous delivery tools such as Jenkins, GitLab, or Terraform.
Familiarity with container and container orchestration technologies such as Amazon Elastic Container Service, Kubernetes, and Docker.

There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.

As a Site Reliability Engineer III at JPMorgan Chase within the Corporate Technology, Risk technology team, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job Responsibilities

Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate, supporting adoption of site reliability engineering best practices within your team
Collaborates with other software engineers and teams to design, develop, test, and implement deployment and reliability approaches using automated continuous integration and continuous delivery pipelines
Uses enterprise-authorized AI capabilities within the work environment to accelerate incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.
Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
Collaborates with technical experts, key stakeholders, and team members to resolve complex problems and proactively address issues using service level indicators and objectives before they impact customers
Applies enterprise-authorized AI capabilities within the work environment to identify patterns in operational signals that indicate reliability risk or recurring toil, prioritizing reuse-first improvements tied to SLO outcomes.
Familiar with availability, reliability, scalability, and solutions in their applications and works with partners to improve these outcomes iteratively
Proactively recognizes road blocks and identifies improvements to solve business problems, including exploring new technologies where appropriate.

Required qualifications, capabilities, and skills

Formal training or certification on site reliability engineering concepts and 3+ years applied experience ( NAMR/APAC – India/ LATAM/ Hong Kong)
Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net
Working knowledge of using enterprise-authorized AI capabilities within the work environment to support SRE workflows with strong validation habits and awareness of data sensitivity
Ability to validate AI-assisted operational recommendations before applying changes, escalating when uncertain and following data sensitivity requirements
Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, AI, Android, etc.)
Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection
Experience with continuous integration and continuous delivery tooling
Familiarity with container and container orchestration and troubleshooting common networking technologies and issues

Preferred qualifications, capabilities, and skills

Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net
Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1799

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