Patient Service Representative Clinic - Cardiac

<h3>Your future role at a glance</h3><ul style="margin-bottom: 0px; margin-top: 0px; padding-inline-start: 48px"> <li style=" font-style: normal; font-weight: 400; list-style-type: disc; text-decoration: none"><span><span style=" font-style: normal; text-decoration: none"><strong>Location: </strong></span><span style=" font-style: normal; font-weight: 400; text-decoration: none">Manchester, TN</span></span></li> <li style=" font-style: normal; font-weight: 400; list-style-type: disc; text-decoration: none"><span><span style=" font-style: normal; text-decoration: none"><strong>Facility: </strong></span><span style=" font-style: normal; font-weight: 400; text-decoration: none">Saint Thomas Heart Manchester</span></span></li> <li style=" font-style: normal; font-weight: 400; list-style-type: disc; text-decoration: none"><span><span style=" font-style: normal; text-decoration: none"><strong>Specialty: </strong></span><span style=" font-style: normal; font-weight: 400; text-decoration: none">Cardiac</span></span></li> <li style=" font-style: normal; font-weight: 400; list-style-type: disc; text-decoration: none"><span><span style=" font-style: normal; text-decoration: none"><strong>Schedule: </strong></span><span style=" font-style: normal; font-weight: 400; text-decoration: none">PRN | Days</span></span></li> </ul> <h3>How you’ll make an impact in this role</h3><ul style="margin-bottom: 0px; margin-top: 0px; padding-inline-start: 48px;"><li dir="ltr" aria-level="1" style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt; font-style: normal; font-variant: normal; font-weight: 400; list-style-type: disc; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial, sans-serif;"><span style="font-size: 12pt; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Champion the Patient Experience: Provide a warm, professional welcome for every visitor, guiding them through the check-in/out process and ensuring their records are accurate and up-to-date.</span></span></li><li dir="ltr" aria-level="1" style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt; font-style: normal; font-variant: normal; font-weight: 400; list-style-type: disc; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial, sans-serif;"><span style="font-size: 12pt; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Navigate the Care Journey: Proactively manage schedules, confirm appointments, and handle medical record requests to keep our clinical team and patients perfectly in sync.</span></span></li><li dir="ltr" aria-level="1" style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt; font-style: normal; font-variant: normal; font-weight: 400; list-style-type: disc; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial, sans-serif;"><span style="font-size: 12pt; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Provide Financial Clarity: Assist patients by verifying insurance authorizations and precertifications ahead of time, then help them navigate co-payments and billing questions with transparency and empathy.</span></span></li><li dir="ltr" aria-level="1" style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt; font-style: normal; font-variant: normal; font-weight: 400; list-style-type: disc; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial, sans-serif;"><span style="font-size: 12pt; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Ensure Accuracy & Flow: Maintain the heartbeat of the office by submitting daily service charges, reconciling deposits, and providing the essential clerical support that keeps our environment organized and welcoming.</span></span><span style="color: rgb(0, 0, 0); font-family: Verdana, sans-serif;"><span style="font-size: 9pt; font-weight: 400;">.</span></span></li></ul><h3>What minimum requirements you’ll need</h3><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 3pt;"><span style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial, sans-serif;"><span style="font-size: 12pt; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><strong>Education:</strong></span></span></p><ul style="margin-bottom: 0px; margin-top: 0px; padding-inline-start: 48px;"><li dir="ltr" aria-level="1" style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt; font-style: normal; font-variant: normal; font-weight: 400; list-style-type: disc; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial, sans-serif;"><span style="font-size: 12pt; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.</span></span><ul style="margin-bottom: 0px; margin-top: 0px; padding-inline-start: 48px;"><li dir="ltr" aria-level="2" style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt; font-style: normal; font-variant: normal; font-weight: 400; list-style-type: circle; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial, sans-serif;"><span style="font-size: 12pt; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.</span></span></li></ul></li></ul><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial, sans-serif;"><span style="font-size: 12pt; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><strong>Additional Preferences:</strong></span></span><span style="background-color: transparent; color: rgb(0, 0, 0); font-family: Roboto, sans-serif;"><span style="font-size: 11pt; font-style: normal; font-variant: normal; font-weight: 300; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"> </span></span></p><ul style="margin-bottom: 0px; margin-top: 0px; padding-inline-start: 48px;"><li dir="ltr" aria-level="1" style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt; font-style: normal; font-variant: normal; font-weight: 400; list-style-type: disc; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial, sans-serif;"><span style="font-size: 12pt; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">1+ years of medical office experience</span></span></li></ul><h3>Benefits that help you thrive</h3><ul style="margin-top:0px; margin-bottom:0px"> <li><b>Retirement:</b> 403(b) plan</li> <li><b>Well-being support:</b> Employee Assistance Program, counseling and peer support, spiritual care and stress management resources</li> </ul> <div> </div><h3>Life at Ascension: Where purpose meets opportunity </h3><p>Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.</p> <p><b>Equal employment opportunity employer</b></p> <p>Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank" rel="nofollow">EEO Know Your Rights (English)</a> poster or <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf" target="_blank" rel="nofollow">EEO Know Your Rights (Spanish)</a> poster.</p> <p><b>Fraud prevention notice</b></p> <p>Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.</p> <p><b>E-Verify statement</b></p> <p>Employer participates in the Electronic Employment Verification Program. Please click <a href="https://www.e-verify.gov/about-e-verify" target="_blank" rel="nofollow">here</a> for more information.</p> <div> </div> <div> </div>