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Florida Cancer Specialists & Research Institute

Community-based oncology and hematology care

Pathology Support Specialist

Clinical Support & Patient AdministrationUpdated on Nov 12
Full-timeFort Myers, FL, USANo salary listed

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Medical terminology knowledge is required.
  • At least three years of experience in a medical, clinical, or laboratory setting is preferred.
  • Pathology terminology is preferred.
  • Experience with a Lab Information System and Electronic Medical Record is preferred.
  • Strong interpersonal skills and effective verbal and written communication are required.
  • Moderate to high computer skills, including Microsoft Office products, are required.
  • Ability to analyze and think critically, stay organized and detail-oriented, participate on cross-functional teams, work independently, prioritize effectively, and multitask is required.
  • Employees must pass a background screening and drug test and receive required vaccinations, subject to an approved exemption.
  • Employees must comply with applicable labor laws and workplace policies and practices.

Responsibilities

  • Run and process business intelligence reports to obtain daily test orders, follow up on incomplete or unsigned orders, and continuously analyze the functionality of report formats.
  • Review orders in the Electronic Medical Record for completeness and appropriateness, ensuring the associated pathology report and ICD-10 code are available.
  • Review patient demographics and insurance information to direct each test to the appropriate laboratory.
  • Accession tests in the Lab Information System and assign the appropriate internal requests, including Cpath and 3P bins.
  • Create Material Request Forms to obtain materials for in-house testing and send forms to reference laboratories when insurance does not allow in-house testing.
  • Receive and examine specimens and materials, including paraffin blocks and slides, to verify identifiers.
  • Deliver materials and documentation to the appropriate laboratory department for testing.
  • Follow up on and resolve problem holds and outstanding order issues in a timely manner.
  • Follow up on pending orders, including reference laboratory receipt of orders and materials, testing initiation and reporting, order completeness, and material returns.
  • Coordinate with staff pathologists to provide real-time feedback and answer questions about pathology services.
  • Perform daily administrative and clerical duties associated with test-order processing, including professional email and phone communications.
  • Participate in team meetings and activities, including minimal travel.
  • Maintain records and metrics.
  • Assist with training new employees in accordance with department protocols and company guidelines.
  • Follow quality-control policies and procedures to ensure laboratory operations meet accepted standards and applicable clinical-laboratory laws.
  • Use universal precautions when handling materials, including paraffin blocks and slides.
  • Maintain confidentiality of all patient information.
  • Comply with federal and state laws and regulations pertaining to patient care, patient rights, safety, billing, and collections, as well as company and departmental policies and procedures, including information technology policies and the Disaster Recovery Plan.
  • Keep the work area neat and orderly and maintain company equipment in safe working order.
  • Perform other job-related duties and projects as assigned.

Desired Qualifications

  • Pathology terminology is preferred.
  • Experience with a Lab Information System and Electronic Medical Record is preferred.
  • At least three years of experience in a medical, clinical, or laboratory setting is preferred.

About the Company

Florida Cancer Specialists & Research Institute

Community-based oncology and hematology care

Florida Cancer Specialists & Research Institute is the largest independent medical oncology/hematology network in the U.S., delivering cancer care through nearly 100 community-based locations with over 240 physicians. Patients receive individualized treatment plans from board-certified clinicians, with access to ongoing clinical research and targeted therapies. The practice combines local, physician-led care with a strong research program to offer genetically-based immunotherapies and other advanced treatments. Its goal is to provide compassionate, high-quality cancer care close to home while advancing cancer treatment through clinical trials and new therapies.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Fort Myers, FL
Founded
1984

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