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Mercier Consultancy Group

Spanish Speaking Customer Experts

Customer SupportConfirmed live in the last 24 hours
Full-timeAthens, Greece€15k - €18k

About the Job

Requirements

  • Native or fluent Spanish, spoken and written, is mandatory.
  • Proficiency in English is required for communication in the international workplace.
  • A valid EU passport is mandatory.
  • Must be able to relocate to Athens, Greece, and work on-site.
  • Basic computer literacy is required.
  • Strong communication skills and a customer-centric mindset are required.

Responsibilities

  • Provide technical and general support to Canon users via phone, email, and chat.
  • Resolve customer inquiries with empathy and efficiency.
  • Represent the Canon brand professionally and support high customer satisfaction.
  • Use database systems to document interactions and provide accurate information.
  • Collaborate with internal teams to streamline service delivery and improve performance metrics.
  • Stay updated on Canon product features and troubleshooting techniques.
  • Contribute to a positive team environment while meeting individual and collective performance targets.

About the Company

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