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Eataly

Global Italian food hall operator

Server Restaurant

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Full-timeSanta Clara, CA, USAIn-person

About the Job

Requirements

  • Knowledge of the sequence of service and dining room procedures.
  • Availability to work onsite with a flexible schedule, often including evenings, weekends, and holidays.
  • Ability to lift up to 50 pounds.
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting.
  • High school diploma or equivalent preferred.
  • Basic math skills.
  • Excellent communication skills.

Responsibilities

  • Coordinate the entire service station and communicate with front-of-house and back-of-house personnel to provide a dining experience that exceeds guest expectations.
  • Greet guests and present them with the menu.
  • Inform guests of specials and menu changes, and answer questions regarding food, beverages, and allergies.
  • Receive food and beverage orders from guests and relay them to kitchen staff and the bartender using a point-of-sale system.
  • Communicate with hosts, the table support team, kitchen staff, and bartenders to coordinate stations.
  • Present, open, and pour wine and beer when serving guests.
  • Assist the table support team with stocking work stations and removing and resetting used dishes and silverware.
  • Assist with the cash register at counter-service restaurants.
  • Perform other duties as required or assigned.

About the Company

Eataly

Global Italian food hall operator

Eataly operates as a global operator of large-format Italian food halls that combine a high-end grocery, restaurant counters, a bakery, and a cooking school within one venue. Customers eat, shop for the exact ingredients used in the restaurants, and learn how to prepare Italian dishes through La Scuola. Fresh items are often produced on-site with a philosophy of “we sell what we cook, and we cook what we sell,” linking production directly to retail and dining. The model relies on flagship stores and a franchise network to extend its reach, presenting thousands of Italian and local products and an extensive wine selection. Unlike standalone grocers or restaurants, Eataly creates an integrated marketplace experience focused on authentic Italian gastronomy and culinary education. Its goal is to be a destination that celebrates Italian food culture by offering dining, shopping, and learning in a single location worldwide.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$199M
Headquarters
Monticello d'Alba, Italy
Founded
2004

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