Restaurant Host

Job Description

What You'll Do as a Restaurant Host:

As a Restaurant Host at Westgate Resorts first impressions matter- and yours sets the tone. Every guest you welcome is the beginning of an exceptional dining experience. From warm greetings to smooth seating transitions, you play a key role in creating a positive, memorable visit. At Westgate Resorts, your genuine hospitality leads the way. You will demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members.

• Greet guests promptly, courteously, and professionally upon arrival.
• Manage the seating of guests to balance server sections and optimize table turns.
• Maintain the waitlist, take reservations, and provide accurate wait time estimates.
• Escort guests to their tables and provide menus; inform servers of new table assignments.
• Maintain the cleanliness and organization of the host stand, entryway, and waiting area.
• Communicate guest preferences or special requests to servers and management.
• Monitor dining room activity to anticipate guest needs and assist with service flow.
• Answer incoming phone calls courteously, providing information or transferring calls as needed.
• Assist in coordinating large parties and special seating arrangements.
• Support Team Members during peak business hours by assisting with service tasks when appropriate.
• Follow all safety, sanitation, and grooming standards.
• Other duties as assigned.

Qualifications

What You'll Bring:

• High school diploma or general education degree GED.
• The Team Member must regularly lift and/or move up to 50 pounds.
• Follow instructions without close supervision.
• Must be able to work weekends and holidays as needed.
• Required to pass a background screen, drug test, and prove eligibility to work in the United States.
• TAM Card (Alcohol Awareness Training) preferred.

If you love creating clean, welcoming spaces for guests and want to be part of a resort that values teamwork, growth, and great service. Apply today and start your Westgate adventure!

Additional Information

Why Westgate? 

• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Wellness Programs to Support Your Well-Being
• Tuition Assistance to Help You Grow Your Career
• Employee Assistance Program (EAP) – Support When You Need It Most
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Compensation: N/A to 15 (USD) (HOURLY)