Neolytix

Healthcare management partner optimizing revenue cycles

Accounts Receivable Team Lead - RCM-US Healthcare

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeGurugram, Haryana, IndiaNo salary listed

About the Job

Requirements

Have 4–5 years of hands-on US healthcare accounts receivable experience on the provider side, with strong denials and appeals expertise.
Have at least 1 year of experience as a Team Lead with formal ownership of team targets, coaching, and performance conversations.
Demonstrate command of accounts receivable metrics and the operational factors that drive them.
Have experience with practice-management or electronic health record platforms; Epic, AdvancedMD, or athenahealth experience is preferred, and similar platforms are considered.
Have a completed bachelor's degree in any discipline; candidates currently pursuing a degree or with an incomplete or dropped graduation are ineligible.
Communicate confidently in spoken and written English for payer calls, floor communication, client notes, and weekly management reviews.
Be comfortable using billing or electronic health record platforms and Microsoft Excel for allocation, tracking, and pod-level reporting.
Work onsite in Gurugram five days a week on a fixed night shift aligned with US hours, with reliable attendance, punctuality, and roster adherence.

Responsibilities

Own daily allocation and queue management across assigned accounts receivable buckets, ensuring accounts are worked in the right order by the appropriate associates.
Drive daily productivity and quality targets, track each associate's output, and intervene early when performance needs attention.
Run daily huddles covering payer updates, quality-assurance error patterns, and shift priorities.
Answer for pod-level resolution rate, aged accounts receivable movement, appeal turnaround time, and quality scores in weekly reviews with the account manager or manager.
Personally handle escalated accounts and complex denials when needed.
Partner with quality assurance on calibration and translate audit findings into floor-level improvements.
Coach associates on payer-specific requirements, documentation quality, and call handling.
Manage shift adherence, leave planning, and floor discipline for the pod.
Identify and develop senior associate potential and provide structured input into appraisals.

Desired Qualifications

Experience leading a pod across multiple clients or specialties.
Exposure to workforce fundamentals, including shrinkage, occupancy, and staffing calculations.
Immediate availability or a short notice period.

NEOLYTIX
Team Lead – AR (RCM)
Accounts Receivable & Denials · US Healthcare

EXPERIENCE
4–5 Yrs AR · 1+ Yr TL

FUNCTION
Operations – RCM

LOCATION
Gurugram (Onsite)

SHIFT
Night (US Hours)

Experience gate — This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify.

About the Role

The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review.
You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset.

Key Responsibilities

Run the Pod

Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people.
Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end.
Run daily huddles — payer updates, error patterns from QA, and priorities for the shift.

Own the Outcomes

Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager.
Handle escalated accounts and complex denials personally when needed.
Partner with QA on calibration and turn audit findings into floor-level fixes.

Build the People

Coach associates on payer-specific nuances, documentation quality, and call handling.
Manage shift adherence, leave planning, and floor discipline for the pod.
Identify and develop Sr Associate potential; give structured input into appraisals.

Skills & Experience

Must-Have

4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth.
Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations.
Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.

Preferred

Experience running a pod across multiple clients or specialties.
Exposure to workforce basics — shrinkage, occupancy, and staffing math.

Eligibility Criteria

Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication: Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management.
Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems: Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting.
Notice period: Immediate joiners or candidates on short notice strongly preferred.

Performance Expectations

You will be measured on clear, role-specific metrics:

Pod resolution / collection rate against target.
Aged-AR movement (90+/120+) for the pod.
Pod quality score (QA) and calibration adherence.
Productivity vs. target, shift adherence, and pod attrition.

Hiring Process

Aptitude & Skill based assessment.
Domain & operations interview (RCM knowledge, scenarios).
HR discussion (fitment, shift, notice).

Why Join Neolytix

US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench.	Clear Growth Path Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.	Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

About the Company

Neolytix

Healthcare management partner optimizing revenue cycles

Neolytix is a management partner for U.S. healthcare organizations, offering tailored support across revenue cycle and administrative operations. It works by assessing a practice’s needs and then implementing optimized processes and intelligent automation to reduce inefficiencies, boost collections, and streamline operations. Its approach combines healthcare-focused strategic guidance with hands-on revenue cycle optimization, patient access virtualization, and clinical support at scale across 40 states and 270+ clients. The goal is to help providers run better businesses while delivering higher-quality patient care by freeing clinicians from administrative burdens and improving financial performance.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Northbrook, IL
Founded: 2012

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