Sales Development Representative
Posted on 4/2/2024
Bettermode

11-50 employees

Customer community engagement platform
Company Overview
Bettermode is on a mission to redefine the way people connect online. Bettermode is an all-in-one customer community platform that helps businesses streamline the customer experience, build stronger customer relationships, and improve retention.

Company Stage

Seed

Total Funding

$5.7M

Founded

2018

Headquarters

Toronto, Canada

Growth & Insights
Headcount

6 month growth

-36%

1 year growth

-38%

2 year growth

-47%
Locations
Toronto, ON, Canada
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Salesforce
Marketing
CategoriesNew
Sales & Account Management
Inside Sales
Requirements
  • Bachelor's degree in a relevant field or experience demonstrating knowledge and skills relevant to the position.
  • Proven success in business development, demonstrating effective use of core sales tools such as Salesforce, Intercom, LinkedIn, and GSuite.
  • Demonstrated ability to work collaboratively with a sales team, contributing to team goals and objectives.
  • Ability to understand prospects' pain points and correlate potential business to the value provided by Bettermode.
  • Excellent communication skills, including written, verbal, and presentation capabilities.
  • A strong sense of urgency for achieving goals and key deliverables, exhibiting initiative and a proactive approach to tasks.
Responsibilities
  • Respond to, engage with, and qualify leads and inquiries, acting as the first point of contact in the sales cycle.
  • Schedule sales demonstrations for qualified prospects, providing detailed and tailored presentations of Bettermode's solutions.
  • Maintain active engagement with new and existing leads through innovative and personalized follow-up communications to foster relationships.
  • Qualify Marketing Qualified Leads (MQLs) to ensure a high-quality pipeline.
  • Conduct engaging conversations through various channels such as Zoom calls, Intercom chats, and emails, ensuring a positive and informative interaction with potential clients.
  • Schedule demonstration meetings for the Account Executives upon identifying accounts that meet qualification criteria, ensuring a seamless transition in the sales process.
  • Serve as a subject matter expert on Bettermode product offerings, effectively communicating the benefits and features to prospects.
  • Manage and update all contact and opportunity information within Salesforce, ensuring accurate tracking of sales activities and lead progression.