Cafe Manager - Assistant Manager

Founded in Rome in 1884, Bvlgari is one of the world's most prestigious luxury brands. Through exceptional craftsmanship, innovative design, and refined Italian elegance, Bvlgari delivers unique and memorable experiences to clients around the globe.

Bvlgari is committed to offering outstanding hospitality experiences that embody the Maison's sophistication, craftsmanship, and timeless elegance. We are currently seeking an BVLGARI Osaka Cafe - Manager(or Assistant Manager) to support the overall operation of our food and beverage outlets, drive business performance, and foster a culture of service excellence.

As a member of a world-renowned luxury brand, you will play a key leadership role in creating unforgettable guest experiences while inspiring and developing a high-performing team. We welcome passionate hospitality professionals with strong operational expertise, leadership skills, and a genuine commitment to luxury service.

Position Details

Location: Bvlgari Osaka Café Hankyu Umeda Main Store 5F, 8-7 Kakuda-cho, Kita-ku, Osaka-shi, Osaka 530-8350, Japan
Department: Food & Beverage
Position Title:  Manager/ Assistant Manager
Working Hours: Shift-based schedule (8 working hours per day with 60-minute break)
Days Off: 8-10 days per month, 115 annual holidays
Employment Type: Full-time Permanent
Contract Period: Indefinite
Probation Period: 3 months (no change in employment conditions)
Salary Range: JPY 350,000 - 600,000 per month, determined based on experience, skills, and current compensation
Benefits:

• Comprehensive social insurance coverage
• Transportation allowance (subject to company policy)
• Meal allowance
• Uniform provided
• Defined contribution pension plan
• Group life insurance
• Marriott International Associate Discounts
• LVMH Group Employee Benefits

Key Responsibilities

• Support and oversee the daily operations of the outlet
• Drive revenue, profitability, and cost control initiatives to achieve financial targets
• Implement strategies to enhance service quality and guest satisfaction
• Lead, coach, develop, and evaluate team members
• Manage scheduling and ensure appropriate staffing levels
• Handle VIP guest interactions and service recovery situations
• Monitor inventory, purchasing, and cost management processes
• Maintain and enhance hygiene, safety, and brand standards
• Collaborate with cross-functional departments to improve operational effectiveness
• Prepare operational reports and performance analyses
• Implement initiatives to improve efficiency, productivity, and profitability

Qualifications Required

• Minimum 5 years of experience in the hospitality industry, including hotels, restaurants, cafés, or related sectors
• Minimum 2 years of management experience within a food and beverage operation
• Proven experience in sales, cost, and operational management
• Strong leadership and team management capabilities
• Excellent guest service mindset and customer-oriented approach
• Proficiency in Microsoft Office applications (Excel, Word, and PowerPoint)
• Native-level or fluent Japanese language proficiency is required
• Valid authorization to work in Japan
• Self-motivated individual with strong problem-solving skills and the ability to take initiative
  *Please note that visa sponsorship is not available for this position.

Preferred Qualifications

• Experience working within luxury hotels, luxury restaurants, or luxury brands
• Previous experience as a Restaurant Manager or Outlet Manager
• Professional communication and guest service skills in English
• Experience managing P&L performance
• Experience in team development, coaching, and mentoring
• Participation in pre-opening projects or operational improvement initiatives
• Sommelier certification, Barista certification, or other relevant F&B qualifications
• Previous experience with Marriott International brands

If you are passionate about delivering exceptional guest experiences and embodying the values of BVLGARI, we invite you to apply and become part of a team dedicated to excellence, luxury, and world-class hospitality.