Simplify Logo

Full-Time

IT Support Specialist

Confirmed live in the last 24 hours

Faraday Future

Faraday Future

501-1,000 employees

Develops advanced mobility and environmental solutions

AI & Machine Learning
Automotive & Transportation

Compensation Overview

$32 - $35Hourly

+ Benefits + Incentive Plans

Senior, Expert

West Athens, CA, USA

Category
Customer Success & Support
IT Support
IT & Security
Required Skills
Communications
Management
Customer Service
Android Development
Requirements
  • Bachelor's Degree in Computer Science, Computer Information Systems or a related field
  • 6+ years IT experience working as an IT Support Specialist
  • Self-driven and highly passionate about customer-service orientation and providing excellent service
  • Familiar with standard IT Service Desk department concepts, best practices, and procedures
  • Experience with IT Service Desk and remote-control software
  • Experience working with different operating systems including Windows 10, Mac OS, Android, and iOS
  • Experience in Office 365, Mobile Device Management, and Active Directory
  • Time-management skills and the ability to establish reasonable and attainable deadlines for resolution and prioritize workload efficiently in a high-pressure environment
  • Proven analytical and problem-solving abilities
  • Experience working in a team-oriented, collaborative environment
  • Strong written and verbal communications skills
  • Strong documentation skills
  • A creative curiosity, collaborative ethic, hardworking enthusiasm, and driving personal vision
  • A penchant for multi-tasking and self-starting
  • A true sense of determination… and hopefully a sense of humor
Responsibilities
  • Respond to service requests and assist with technology needs of IT end-users and systems, providing technical support and resolution for requests, incidents, and problems. Provide follow up as needed to confirm resolution of incidents and problems.
  • Documents resolution of incidents and service request in the IT Service Desk Management system
  • Perform duties in compliance with legal/statutory regulations, including applicable SOX compliance
  • Support client system standards and security policies under the direction of management
  • Track and maintain IT asset inventory
  • Install and configure client systems and applications
  • Maintain positive relationships with Faraday Future staff

Faraday Future specializes in advanced mobility solutions and technologies aimed at improving travel experiences and environmental sustainability. The company likely utilizes innovative technologies for seamless living, movement, connectivity, and environmental interaction.

Company Stage

IPO

Total Funding

$3.7B

Headquarters

Gardena, California

Founded

2014

Growth & Insights
Headcount

6 month growth

-8%

1 year growth

-18%

2 year growth

-23%
Simplify Jobs

Simplify's Take

What believers are saying

  • The appointment of Werner Wilhelm as Executive Launch Director brings extensive automotive industry experience, potentially accelerating successful vehicle launches.
  • Faraday Future's growth strategy, Master Plan 1.1, aims to significantly boost its market presence and growth trajectory in 2024.
  • Partnerships with companies like Motev for sustainable luxury transportation services enhance Faraday Future's brand visibility and market reach.

What critics are saying

  • The lawsuit against Human Horizons for trade secret infringement could lead to prolonged legal battles and financial strain.
  • Faraday Future's financial instability, evidenced by the risk of losing its L.A. headquarters due to unpaid rent, raises concerns about its operational sustainability.

What makes Faraday Future unique

  • Faraday Future positions itself as a pioneer in the Ultimate AI TechLuxury ultra spire market, aiming to disrupt traditional ultra-luxury car brands like Ferrari and Maybach.
  • The company's focus on user co-creation and continuous OTA upgrades for the FF 91 2.0 highlights its commitment to user-centric innovation.
  • Faraday Future's strategic expansion into the Middle East market with a tailored vehicle for the region sets it apart from competitors.