Full-Time
Senior Lead Engineer
Updated on 8/1/2026
CBTS
1,001-5,000 employees
North American IT services provider
No salary listed
Chennai, Tamil Nadu, India
In Person
 DevOps & Infrastructure (1) |
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- The candidate must have 7–10 years of experience supporting enterprise Microsoft 365 environments.
- The candidate must have strong hands-on experience with SharePoint Online administration, Power Platform including Power Apps, Power Automate, and Dataverse, Azure Active Directory / Entra ID, and PowerShell automation.
- The candidate must have experience operating hybrid or large-scale enterprise environments.
- The candidate must have proven experience designing governance and operating models, rather than only following them.
- The candidate must have strong troubleshooting and root-cause analysis skills.
- The candidate must be able to work independently with minimal supervision.
- The candidate must be able to communicate technical information clearly to technical and non-technical stakeholders.
- The candidate must have experience mentoring junior engineers and enforcing platform standards.
- The candidate must be comfortable working in project-based and operational on-call environments.
- Administer and operate the SharePoint Online tenant and site architecture, including communication sites, team sites, and hub sites.
- Own site lifecycle management, including provisioning standards, storage management, retention, archiving, and decommissioning.
- Design and enforce permissions models using Microsoft 365 Groups, SharePoint Groups, and Azure Active Directory security groups; manage inheritance, external sharing, and access reviews.
- Define and enforce governance standards for naming conventions, information architecture, metadata and taxonomy, content types, and data classification.
- Plan and execute SharePoint migrations from on-premises to SharePoint Online and site consolidations, including discovery, remediation, pilot, cutover, and validation.
- Act as the escalation point for complex SharePoint issues involving permissions, sharing, search, sync, pages and web parts, and workflow failures.
- Perform root-cause analysis, implement permanent fixes, and maintain runbooks and technical documentation.
- Administer Power Apps, Power Automate, Power BI, and Dataverse environments across development, test, and production.
- Define and manage environment strategy, capacity monitoring, health checks, and platform reliability.
- Implement Power Platform governance, including environment routing and segmentation, maker onboarding standards, solution-based application lifecycle management practices, naming, ownership, tagging, and auditing.
- Configure and maintain Data Loss Prevention policies and connector governance.
- Administer Dataverse security models, including roles, teams, field security, and Azure Active Directory group-based access.
- Support solution deployments using managed solutions, environment variables, and connection references.
- Partner with business and technical teams to design and deploy automation using Power Automate with error handling, logging, retries, and performance optimization.
- Provide hands-on support for canvas and model-driven Power Apps, including data modeling, user experience patterns, delegation, and performance tuning.
- Enforce organizational security and compliance standards across SharePoint Online and Power Platform.
- Ensure least-privilege access, approved connector usage, and auditable solution designs.
- Support compliance requirements including retention, auditing, and eDiscovery readiness.
- Monitor and respond to security risks such as oversharing, unauthorized access, and risky automation patterns.
- Document findings, remediate gaps, and strengthen preventive guardrails.
- Participate in platform-related projects, including planning, design, testing, deployment, and post-go-live support.
- Coordinate changes and feature rollouts with minimal business disruption.
- Participate in the on-call rotation for P1/P2 incidents supporting business-critical collaboration and automation services.
- Mentor L2/L3 engineers and review designs, configurations, and operational practices.
CBTS provides IT services such as networking, IT support, unified communications, and cloud services. It operates by leveraging Cincinnati Bell/altafiber’s fiber network and enterprise relationships to deliver managed IT solutions, with delivery teams across the United States, Canada, and India. CBTS has grown through strategic acquisitions and scale, including OnX Enterprise Solutions and expansion under parent ownerships, which helped it become a broader North American IT services provider. The company differentiates itself through its deep fiber infrastructure footprint, enterprise partnerships, and a global delivery model that supports complex IT workloads for mid-market to large clients. Its goal is to accelerate growth, expand market access, and invest in technology and talent to offer comprehensive technology services and solutions across North America.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Cincinnati, Ohio
Founded
1994
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Simplify's Take
What believers are saying
- TowerBrook backing increases capital for acquisitions, hiring, and market expansion.
- Forge AI and AI Custom Agents position CBTS for enterprise AI modernization demand.
- Hardware Buy & Hold addresses customer hardware inflation and supply-chain timing risk.
What critics are saying
- AI infrastructure price volatility can crush margins on fixed-price hardware commitments.
- Utilization falls quickly if TowerBrook-driven hiring outpaces revenue growth.
- Larger rivals can outbid CBTS on multi-site contracts using denser national coverage.
What makes CBTS unique
- CBTS combines managed services, cloud, networking, and IT consulting under one platform.
- Its 300-plus locations span 41 states, Puerto Rico, and four Canadian provinces.
- India delivery supports follow-the-sun engineering and lower-cost implementation capacity.
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Benefits
Flexible Work Hours
Growth & Insights and Company News
6 month growth
↑ 9%1 year growth
↑ 9%2 year growth
↑ 9%CBTS has launched Forge AI, an end-to-end solution combining AI advisory, data readiness and engineering to help organisations deploy and scale AI with predictable costs. The framework builds on CBTS's AI-native services already deployed across enterprises, healthcare systems, universities and financial institutions in the US and Canada. The platform addresses a critical gap: according to 2026 Forrester Research, over 90% of companies have made limited progress in their data journey. Forge AI provides AI readiness assessments, a development studio for model finetuning, AI-native security, and vendor-agnostic guidance. Recent deployments include a Global 100 automotive manufacturer modernising factory operations with private-LTE networks, and a national financial institution transforming 14 years of transaction data into actionable intelligence. The solution is now available across the US and Canada.
CBTS appoints Caroline Burger as Chief Marketing Officer to strengthen market position and drive growth. By News Desk On Nov 11, 2025 CBTS is pleased to announce the appointment of Caroline Burger as Chief Marketing Officer (CMO). This strategic move underscores CBTS's commitment to leveraging marketing as a catalyst for growth and innovation across its CBTS-OnX brands. Caroline brings over 20 years of experience in technology and consulting, most recently serving as CMO at GlobalLogic, a Hitachi Group Company. Renowned for building high-performing, growth-oriented marketing teams, Caroline has consistently partnered with sales to accelerate pipeline and revenue, enhance brand value, and strengthen client relationships. "Caroline's appointment marks a pivotal step in our transformation into a next-generation, AI-enabled global solutions provider," said Kristin Russell, CEO of CBTS. "Her deep expertise in growth marketing and collaborative approach to sales alignment will play a key role as we expand our market presence and enhance the value we deliver to clients." This announcement follows the recent appointment of Arrian Mehis as President of U.S. Sales, further aligning CBTS's sales and marketing teams around a shared vision for customer success and sustainable growth. "I'm excited to join CBTS-OnX at such a transformative time," said Burger. "Kristin and the leadership team have built a strong foundation, and I look forward to partnering to drive growth, deepen client relationships, and showcase the innovation that defines CBTS."
CBTS earns 2025 Great Place to Work Certification(TM), celebrating culture and 30 years of people-first leadership. CINCINNATI-(BUSINESS WIRE)-CBTS, a leading provider of IT and communications solutions, is proud to announce it has officially received the Great Place to Work(R) Certification(TM), a prestigious honour awarded based on direct employee feedback and validated by the global authority on workplace culture. This achievement highlights CBTS's steadfast commitment to cultivating a workplace built on trust, pride, and camaraderie, with 79% of employees affirming that CBTS is a great place to work. The certification is driven exclusively by employee responses from a comprehensive survey conducted in October, which measured key factors such as leadership credibility, respect, fairness, and team collaboration. "Being recognized as a Great Place to Work is more than a badge - it's a reflection of the culture we've built together," said Kristin Russell, CEO. "At CBTS, we believe that when people feel valued, empowered, and connected, they do their best work. This certification validates our journey and inspires us to keep listening, learning, and evolving." The Great Place to Work(R) designation is a powerful differentiator in today's competitive talent landscape. As CBTS continues to expand its global footprint and deliver innovative solutions, this recognition strengthens its employer brand and positions the company as a destination for top talent. "Great Place To Work Certification is a highly coveted achievement that requires consistent and intentional dedication to the overall employee experience," says Sarah Lewis-Kulin, the Vice President of Global Recognition at Great Place To Work. She emphasizes that Certification is the sole official recognition earned by the real-time feedback of employees regarding their company culture. "By successfully earning this recognition, it is evident that CBTS stands out as one of the top companies to work for, providing a great workplace environment for its employees." According to the GPTW framework, certified organizations retain their best talent up to three times longer than average and experience higher levels of engagement and productivity. For CBTS, this means not only attracting the industry's brightest minds but also fostering a culture where careers thrive and people grow. This achievement comes as CBTS celebrates its 30th anniversary, marking three decades of innovation, resilience, and people-first leadership. About CBTS CBTS (#44 CRN Solution Provider 500) serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions - including AI-enabled Services, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Digital Workplace, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com.
CBTS ranks in top 50 on CRN's Solution Provider 500 list for 2025.
CBTS announced the launch of two new solutions to its AI Accelerator portfolio: AI Custom Agents and AI Adoption & Enablement Services.