Compass

Runs home brokerages and real estate franchises

Associate Marketing Manager

Marketing Generalist & ManagementConfirmed live in the last 24 hours

Full-timeLos Angeles, CA, USA$95k - $100kIn-person

About the Job

Requirements

Five to seven years of previous experience in a marketing or branding role.
Two to three years of people management experience with a proven track record building and scaling teams.
Excellent communication and presentation skills and acute attention to detail.
Expert-level understanding of marketing strategy and planning, with the ability to identify appropriate tactics across print, digital, social, content, direct mail, video, and paid media channels.
Ability to establish credibility with key decision-makers and influencers.
Strong communication and interpersonal skills, including the ability to build and manage relationships.
Strong listening skills, ability to connect with others, and empathy for stakeholders’ and customers’ pain points.
Project management, time management, and prioritization skills.
Proficiency in Apple Office Suite and Google Suite products.
Working knowledge of major social media platforms, including Facebook, Instagram, and YouTube, and their advertising platforms, such as Facebook Ads Manager.

Responsibilities

Oversee the agent experience related to regional marketing requests by leading a team of Marketing Advisors and providing agent support.
Work with Marketing Leadership to progress against OCRs and other key metrics, and ensure day-to-day operations run smoothly in support of agents.
Ensure the team delivers a strong customer experience, including driving marketing strategies that grow agents’ businesses and delivering high-level marketing requests.
Develop an understanding of agents’ businesses and marketing needs, and work with senior Compass leadership to improve agent resources and offerings.
Hire, manage, and retain a team of Marketing ICs responsible for regional marketing needs.
Mentor and develop the team’s skills across marketing disciplines to better serve customers.
Coach the team on business-growth strategies, sound recommended tactics, and efficient project management workflows.
Advise Marketing Leadership by sharing customer and team feedback, lessons learned, and proposed strategies to meet business goals.
Maintain day-to-day marketing operations policies and procedures in partnership with Marketing Leadership.
Monitor progress against OCRs and key success metrics with Marketing Leadership, drive continuous improvement, and escalate concerns to ensure corrective actions are taken when necessary.
Build and maintain relationships with cross-functional leaders and stakeholders to align priorities, solicit feedback, and manage expectations, and advise senior leadership on agent, employee, and organizational needs.
Promote a constructive approach to creating and implementing change.

Desired Qualifications

Agency and creative production experience is preferred.
Experience in real estate marketing and/or at a luxury brand is a plus.
Proficiency in Adobe Suite products, including InDesign and Photoshop, is a plus.
Experience with Workfront project management software is a plus.

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

As an Associate Marketing Manager you will oversee the agent experience related to regional marketing requests by leading a team of Marketing Advisors to provide best in class agent support. As a leader on the Marketing team you will work closely with other Marketing Leadership to progress against OCRs and other key metrics, and ensure day to day operations run smoothly in support of our agents. You will ensure that your team is delivering a great customer experience from driving marketing strategies that grow our customer’s business, to delivering on high-level marketing requests, and more. You’ll develop a nuanced understanding of agents’ businesses and marketing needs and will work closely with senior Compass leadership to continuously improve our agent resources and offerings.

Please note: this role is 100% in-office. There is flexibility to work out of any office in the San Fernando Valley and Conejo Valley (including Santa Barbara, Calabasas, Westlake Village, Sherman Oaks, and surrounding areas).

Key Responsibilities

Responsible for hiring, managing, and retaining a top-notch team of Marketing ICs that effectively, efficiently, and intelligently handles all regional marketing needs for our customers
Mentor and elevate the skill-set of your team across marketing disciplines, and to best serve our customers
Coach your team to make sure their strategies are driving to business growth for our agents, the recommended tactics are sound, and drive efficiencies with the project management workflow
Advise Marketing Leadership by surfacing customer and team feedback, lessons learned, and proposed strategies to meet business goals
Supports in maintaining the policies and procedures for day-to-day marketing operations in partnership with Marketing Leadership
Monitor progress against OCRs and key success metrics in partnership with their Marketing Leadership; strives to continuously drive improvements and escalate concerns to ensure the right actions are taken to course correct when necessary
Build and maintain strong relationships with cross-functional leaders and stakeholders to align priorities, solicit feedback, and manage expectations; use these partnerships to advise senior leadership on agent, employee, and organizational needs.
Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

Job Skills & Requirements

5-7 years previous experience in a marketing or branding role; agency and creative production experience preferred
2-3 years of people management experience with a proven track record building and scaling teams
Excellent communication and presentation skills and acute attention to detail, allowing you to think big, adapt quickly, and act fast
Expert-level understanding of marketing strategy and planning with the ability to identify the right tactics across a multitude of marketing channels (print, digital, social, content, direct mail, video, paid media, etc)
Possesses the ability to establish credibility with key decision-makers and influencers
Skilled communicator with great interpersonal skills, ability to build and manage relationships
Great listening skills, connect well with others, and empathetic of the stakeholders’ and customers’ pain points
Adept project manager; impeccable time management and prioritization skills
Experience working in real estate marketing, and/or at a luxury brand is a big plus
Proficient in Apple Office Suite, and Google Suite products
Working knowledge of top social media platforms including Facebook, Instagram, & YouTube, and their ad platform (i.e Facebook Ads Manager)
Proficient in Adobe Suite products (Indesign, Photoshop, etc.) is a plus
Experience with Workfront project management software is a plus

Compensation:

The salary pay range for this position is $95,000-$100,000; however, the base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

Perks that You Need to Know About:

Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

Do your best work, be your authentic self.

At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

Notice for California Applicants

Los Angeles County Fair Chance Notice

About the Company

Compass

Runs home brokerages and real estate franchises

Compass runs residential real estate brokerages and franchise brands for home buyers, sellers, and independent agents. Its group includes Coldwell Banker, Century 21, Sotheby's International Realty, and Christie's International Real Estate, with local brokerage offices and international franchise networks. Its digital tools give agents a shared system for building marketing campaigns and tracking customer relationships across their businesses. Compass earns commissions from property transactions, royalties from franchisees, and fees for title, escrow, and relocation services that support home moves. Founded in 2012, Compass is headquartered in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 2012

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