Full-Time
Sales Engineer
Hybrid
Updated on 6/15/2026
KnowBe4
1,001-5,000 employees
Security awareness training and phishing simulations
No salary listed
Arlington, VA, USA
Hybrid
Three days in-office per week required.
 Sales & Solution Engineering (1) |
|---|
- 1+ year of presales experience or equivalent combination of technical and sales experience, preferably in cybersecurity, SaaS, or technology environments where you've supported customer-facing sales activities
- Strong technical foundation in cybersecurity or related fields—you understand security concepts well enough to discuss threats, compliance, and technical architecture credibly with IT and security teams
- Excellent communication skills with the ability to explain technical concepts clearly to non-technical audiences—you write professional emails, deliver confident presentations, and know how to adjust your message based on who you're talking to
- Natural organization and follow-through - you manage multiple customer engagements simultaneously, track action items without prompting, and take ownership of commitments you make to prospects and teammates
- Collaborative mindset with strong interpersonal skills; you build rapport easily, work effectively alongside sales representatives, and actively contribute to team success
- Growth orientation—you're genuinely interested in developing your skills, welcome feedback, and take initiative to learn new technologies and sales methodologies
- Product Demonstrations: Support sales reps in clear, engaging product demonstrations, assisting them in showcasing our platform's features and capabilities
- Technical Support: Partner with sales representatives throughout the deal cycle to answer technical questions, address concerns about product limitations or integrations, and provide accurate information that keeps opportunities moving forward
- Proof of Value Execution: Lead structured POV engagements following established guidelines, working directly with prospect teams to set up trials, ensure successful implementation, and demonstrate measurable results that prove our solution's impact
- Customer Discovery: Participate in sales calls with strong listening skills to identify technical pain points, understand customer environments, and gather the information needed to position our solution effectively
- Problem Resolution: Troubleshoot and research basic technical issues that arise during the sales process, escalating complex scenarios appropriately while ensuring prospects receive timely, accurate responses
- Sales Collaboration: Support Account Executives by understanding typical sales strategies, contributing technical perspectives during deal planning, and helping translate customer needs into product solutions that win business
- Continuous Learning: Actively participate in training sessions, seek out additional learning resources, and build your expertise in both our product and the broader cybersecurity landscape to grow your effectiveness over time
- Familiarity with security awareness training, phishing simulation, or compliance management concepts
- Experience with mail environments, Active Directory, or common IT infrastructure
KnowBe4 provides a security awareness training and phishing simulation platform designed to reduce human-vulnerability risk from social engineering. It delivers a library of training modules and realistic phishing simulations through a subscription-based service that is built to be user-friendly and scalable for businesses of all sizes. The platform focuses on rapid deployment so IT teams can start in production quickly, often twice as fast as competitors, with a dedicated Customer Success team that handles onboarding without extra consulting hours. Compared to competitors, KnowBe4 combines a large, ready-to-use training library with easy-to-use tooling and fast onboarding to help organizations strengthen their human defenses more efficiently. The company’s goal is to lower security risk by educating employees and testing their responses to phishing and social engineering.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Clearwater, Florida
Founded
2010
Simplify's Take
What believers are saying
- Teams security addresses a fresh collaboration-channel buying trigger[4]
- Free CAPY content expands brand reach beyond enterprise buyers[4]
- Secure Code Warrior partnership opens technical-team and AI-governance upsell opportunities[4]
What critics are saying
- Microsoft can bundle stronger Teams defenses and compress differentiation[4]
- Awareness training faces commoditization as adjacent vendors expand coverage[4]
- Free family content can distract management from core subscription customers[4]
What makes KnowBe4 unique
- Largest security-awareness platform with phishing simulations and behavioral analytics[2][4]
- Expanding from training into email, chat, and agent security[4]
- Gamified modules keep content engaging and easier to deploy at scale[1][2]
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Your Connections
People at KnowBe4 who can refer or advise you
Benefits
Financial Security - 3.5% 401k Matching, Company-wide Monthly Bonuses Up To $2,000 A Month, Employee Referral Bonuses, Employee Stock Purchase Program
Health and Wellness - Fully Paid Medical Insurance, Vision and Dental Plans, FSA (Flexible Spending Account), Free Gym Benefits Through Classpass, Virtual Yoga Classes, Free Fresh Fruit Delivered Weekly
Vacation, Time Off and Leave - Open Paid Time Off, National Holidays, Fully Paid Military Leave
Continuing Education - Tuition Reimbursement Up To $5,250 A Year, Certification Completion Bonuses Up To $10,000 A Year
Remote Work Options
Supporting Families - 8-weeks Fully Paid Parental and Adoption Leave, Breast Milk Shipping for Traveling Parents, Adoption Assistance, Fertility Assistance, Knowster Parents Employee Resource Group
On-site Life Coach
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%KnowBe4 expands gamified training library with launch of "Spot the Vish" Game. Real-time voice phishing simulation aims to help organizations combat social engineering attacks KnowBe4, the global leader in digital workforce security, securing both AI agents and humans, today announced the official launch of its 35th interactive game, Spot the Vish. This latest addition to the KnowBe4 game library is designed to train the digital workforce to recognize, resist, and report voice phishing (vishing) attacks in real time. Vishing attacks have grown increasingly sophisticated, often involving bad actors posing as IT support or C-level executives to create artificial crises and manipulate employees into handing over sensitive credentials. Phone-based vishing attacks increased 449% according to the KnowBe4 2025 Phishing Threat Trends Report Volume Six. Spot the Vish addresses this growing threat by putting users into realistic audio scenarios where they must make split-second decisions to protect their organization. "An urgent call from what seems to be IT or a high-ranking executive with a high-pressure request for a password or large wire transfer can happen to any employee at any time," said Isida Drake, SVP of Security & Compliance eLearning, KnowBe4. "We have gamified the critical threat vector of vishing into an interactive simulation where employees learn in an engaging and memorable way. By participating in the new Spot the Vish game, employees develop the muscle memory needed to help protect their organizations by stopping vishing attacks." Spot the Vish transforms passive training into an active problem-solving experience through several engaging mechanics like the scam-o-meter, which allows players to watch the threat level rise in real time as red flags pop up throughout the conversation. Users must choose whether to shut down the scam, safely verify the caller's identity through official channels, or risk falling for the trick. Employees can earn top points, dodge penalties, and rack up performance badges, fostering healthy competition and high knowledge retention. Spot the Vish joins a robust lineup of high-impact, fan-favorite titles, including: Danger Zone, the Spot the Phish series, Share If You Dare and The Inside Man. The KnowBe4 game library delivers gamified learning experiences designed to maximize user engagement and customers find the variety of materials useful and applicable to a global audience given the offerings in multiple languages, including a customer on G2: "KnowBe4 provides ongoing, customizable phishing simulations that mimic real attacks. It also helps employees recognize and respond to phishing in a safe environment. KnowBe4 provides a wide variety of training materials (videos, games, quizzes, posters) in multiple languages. Providing material in multiple languages is one of the very good features for global organizations." Spot the Vish is now available to KnowBe4 customers through the updated, AI-enabled ModStore. To learn more about how KnowBe4 secures the digital workforce through gamified training, visit www.knowbe4.com. FAQs What is the Spot the Vish game? The new Spot the Vish game transforms passive training into an active problem-solving experience through several engaging mechanics: * The Scam-O-Meter: Players watch the threat level rise in real time as red flags pop up throughout the conversation. * Split-Second Decisions: Users must choose whether to shut down the scam, safely verify the caller's identity through official channels, or risk falling for the trick. * Gamified Glory: Employees can earn top points, dodge penalties, and rack up performance badges, fostering healthy competition and high knowledge retention. Why did KnowBe4 develop this game? Vishing has increasingly become a cybersecurity issue for employees. KnowBe4 is always on the bleeding edge of developing timely and relevant training materials for the modern digital workforce, including games. Spot the Vish helps to better protect organizations from sophisticated social engineering threats like vishing. When will Spot the Vish be available to KnowBe4 customers? Spot the Vish is available to KnowBe4 customers now. About KnowBe4. KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15 years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
KnowBe4 wins 2026 Fortress Cybersecurity award for Artificial Intelligence Defense Agents (AIDA). Recognition honors organizations, products, and leaders delivering measurable results in digital defense KnowBe4, the global leader in digital workforce security, securing both AI agents and humans, today announced it has been named a winner in the 2026 Fortress Cybersecurity Awards, in the category of Award Winning Products and Services for AIDA, its suite of Artificial Intelligence Defense Agents. Presented by the Business Intelligence Group, the award recognizes the organizations, products, and people applying cybersecurity in ways that deliver real, measurable protection. The 2026 Fortress Cybersecurity Awards honors achievement across the full digital defense landscape spotlighting companies and leaders moving security from reactive to proactive, accountable practice. This year's program recognized winners across 27 categories and 6 countries. KnowBe4 was recognized for the incredible results that its suite of agents has achieved for its customers, including a reduced Risk Score by almost three times compared with non-AIDA customers. The platform successfully scaled its behavior-based defense to over 70,000 organizations globally. "The threats are real, and so is the defense. 2026 is about getting ahead of the attacker - execution, accountability, and measurable resilience," said Russ Fordyce, Chief Recognition Officer, Business Intelligence Group. "KnowBe4 stood out because its integration of Artificial Intelligence with effective campaigns reflects where the market is headed: practical cybersecurity that solves real problems, earns trust, and protects the people and assets that depend on it. This recognition highlights a team that is not just keeping pace with the threat landscape, but helping define what meaningful defense looks like." "We are honored to be recognized in the 2026 Fortress Cybersecurity Awards for our decade of work with AIDA, representing in-market proven innovation" said Matt Duren, VP of AI and Data, KnowBe4. "This award reflects the talent of our team, the trust of our customers, and our commitment to building security solutions with measurable results. With twelve agents available, and more on the way, we are enabling security teams to move away from manual administration to allow for hyperpersonalization and strategic risk decision making. The automation offered through AIDA goes beyond saving time; it makes organizations more secure." KnowBe4 customers find immense value and customization abilities in AIDA, such as this customer from Capital Bank: "What excites me most about AIDA is its ability to generate tailored, challenging, and targeted phishing tests. AIDA allows me to leverage my personal knowledge of staff, removes my writing style that can make the tests stand out, and generates convincing results that keep them on their toes." The Fortress Cybersecurity Awards celebrate the people and organizations leading the next phase of digital defense, where progress is judged not by novelty, but by impact. Winners are selected based on how effectively they are using cybersecurity to reduce risk, protect data and assets, prevent harm, and strengthen the resilience of the organizations and communities they serve. To learn more about the 2026 Fortress Cybersecurity Awards, visit: https://www.bintelligence.com/posts/2026-fortress-cybersecurity-awards-honoring-the-organizations-products-and-leaders-defending-the-digital-world. About the Fortress Cybersecurity Awards The Fortress Cybersecurity Awards recognize the world's leading companies, products, and people working to keep data and digital assets safe. As cyber threats grow more sophisticated and more frequent, the program identifies and honors the organizations and individuals building the defenses that protect businesses, governments, and the people who depend on them. Judged by a panel of experienced security and business professionals who provide transparent feedback and detailed scoring, the awards celebrate measurable progress in digital defense. About Business Intelligence Group Business Intelligence Group (BIG) is an independent awards organization that has been recognizing outstanding achievement in business since 2012. Now in its 14th awards season, BIG operates 12 annual programs spanning innovation, artificial intelligence, cybersecurity, customer service, cloud computing, sustainability, sales and marketing, workplace culture, and women's leadership. Business award programs include the BIG Innovation Awards, AI Excellence Awards, Fortress Cyber Security Awards, Excellence in Customer Service Awards, Stratus Awards for Cloud Computing, Sustainability Awards, SAMMY Awards for Sales and Marketing, Best Places to Work Awards, Herizon Awards, KnowBe4, Inc. Love Tech Awards, NAA Top Employers Award, and BIG Awards for Business. Unlike popularity contests, BIG programs use professional judging panels and objective scoring benchmarks to identify organizations, products, and individuals making real, measurable impact. Winners receive a complete promotional toolkit - including blockchain-verified credentials, press release support, social media assets, and featured placement across BIG's global community of more than one million business professionals. For more information about BIG award programs, nomination deadlines, and judging criteria, visit bintelligence.com. About KnowBe4. KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15 years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
KnowBe4 unifies email and chat security by extending high-performance Threat detection to Microsoft Teams. KnowBe4 | Published 1 June 2026 Messaging Security Innovations Create a Unified Defence Against Social Engineering KnowBe4, the global leader in digital workforce security, securing both AI agents and humans, today announced the launch of KnowBe4 Messaging Security to secure Microsoft Teams. The KnowBe4 Platform now offers a unified defence across organisations' two most critical collaboration channels, chat and email. This new offering closes the exposure gap that exists between email protection and employee collaborative tools like Microsoft Teams. According to KnowBe4's Phishing Threat Trends Report Volume 7, Microsoft Teams is rapidly emerging as a major target for sophisticated social engineering and phishing attacks. Given the innate trust people place in messaging tools, cybercriminals are exploiting this by impersonating IT helpdesk staff to steal credentials and carry out domain takeovers. Many organisations allow anyone from outside of the organisation to connect with employees on Microsoft Teams by having no domain restrictions set. This exposes them to cyber threats that can easily bypass standard filters. Organisations can now detect and remediate threats directly within Microsoft Teams. This also provides organisations with previously unavailable visibility into risks associated with external communications. The key features of KnowBe4 Messaging Security include: * Monitoring messages from outside the organisation to catch phishing and social engineering attempts early. * Scans for dangerous default settings in Microsoft Teams to highlight the configurations that allow unrestricted external access and offers steps to fix them with the Posture Monitoring tool. * A humans-on-the-loop approach where admins can test detection accuracy in report-only mode before enabling automated blocking. * A unified global list across both email and Microsoft Teams, ensuring that known bad actors are blocked across the channels simultaneously. * Assigned classification tags and risk levels of Microsoft Teams messages to allow for quick triage by admins, similar to the KnowBe4 Inbound Email Security experience. "KnowBe4 Messaging Security has been launched with the goal of enhancing, not hindering, teamwork," said Greg Kras, Chief Product Officer at KnowBe4. "This provides organisations with a single, unified console that seamlessly secures both email and chat environments, starting with Microsoft Teams. By removing the uncertainty from chat interactions, we empower employees to collaborate confidently. This ensures that both internal and external collaboration drives business value, rather than introducing new liabilities." "We recognised that one layer is not enough to detect and neutralise the numerous advanced phishing threats targeting GMMH day-to-day work," said Kevin Orritt, Cyber Security Manager at GMMH. "KnowBe4 Defend not only provides an additional layer of defence but also supplements our security awareness training. Defend's clickable banners allow employees to continuously develop their cybersecurity awareness." KnowBe4 Messaging Security will be available in June 2026. Learn more at www.knowbe4.com.
KnowBe4 names 2026 Americas Partner Program award winners. Strategic channel partners honored for top performance in key growth areas at annual awards ceremony KnowBe4, the global leader in digital workforce security, securing both AI agents and humans, announced the winners of its 2026 Partner Program Awards from the Americas during its annual KB4-CON conference. This annual awards program recognizes KnowBe4 partners demonstrating sales excellence, marketing innovation, and top performance in key growth areas. KnowBe4 and its partner community share a mission to secure the modern workforce of humans and AI agents with one comprehensive platform for AI-driven security awareness, cloud email security, real-time coaching, crowdsourced anti-phishing and more. "Our 2026 partner award winners set the standard for strategic investment and execution," said Marco Muto, SVP of strategy, KnowBe4. "They have become vital advocates for securing the modern workforce of humans and AI agents. As partners showcase their dedication to helping organizations manage risk across the transforming workforce, we are committed to accelerating their growth. We look forward to the continued joint success in 2026 and beyond." The winners of the KnowBe4 2026 Partner Program Awards from the Americas are: Partner of the Year Awards the partners who have demonstrated overall excellence in advocating for protecting the modern digital workforce, joint go-to-market strategy, sales growth and marketing innovation. * SHI International Corp., North America * Assertiva, Latin America * CDW, National (US) Marketing Innovator of the Year: Cyber Watch Systems Awards the partner who has executed creative and successful marketing campaigns and gone above and beyond to promote its joint value. Product Champion of the Year: Optiv Security Inc. Awards the partner who has championed the value of all pillars in the KnowBe4 Platform to help their customers build an adaptive layer of defence to protect the evolving digital workforce. MSP Breakout Partner of the Year: Banyax Awards the partner that has truly owned the risk score of their clients, building comprehensive programs to reduce that risk through awareness & compliance training, attack simulation, and more. Partner to Watch Awards the partners regionally who have shown tremendous growth and potential for future advancement in its partner programs. * ePlus Inc., North America * CYLK Technologing, Latin America For more information on KnowBe4's partner programs, visit https://www.knowbe4.com/partners/partner-programs. About KnowBe4. KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15 years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
KnowBe4 launches ai-native attack simulation & Training Product and twelfth AI agent. Newest AI Defense Agent uses Generative AI to create bespoke security awareness experiences aligned to organizational requirements KnowBe4, the global leader in digital workforce security, securing both AI agents and humans, has today announced the latest evolution in its portfolio with the launch of its new two-tier Security Awareness Training (SAT) offering and a new AI defense agent for custom content creation. The most comprehensive security awareness training is available in two tiers: SAT Advanced and SAT Foundation. SAT Foundation helps organizations establish a strong security baseline and focuses on core risk management with a streamlined content library and select AI features. SAT Advanced unlocks the full library of KnowBe4's market-leading security awareness training, combined with its groundbreaking suite of AI Defense Agents (AIDA), including the Orchestration Agent that fully automates program administration, and the Deepfake Training Content Agent that generates a custom deepfake training experience, featuring an organization's own leader. In addition, the new Content Creation Agent will be available as part of AIDA and leverages generative AI and natural language prompting to turn an organization's internal policies and materials into bespoke training experiences. Organizations can define their preferred style, tone and duration or start a new training from scratch using a simple prompt. The Content Creation Agent generates complete, text-based training packages with modules and quizzes that can be translated into 30 languages and either published directly to an organization's training campaign or exported for use in their external Learning Management System (LMS). Coupling the Content Creation Agent with KnowBe4's partnership with Synthesia for instantly localized, AI-powered bespoke video, provides the comprehensive solution organizations need for their custom training requirements. Supported by more than 15 years of threat intelligence and user behavior data, KnowBe4's SmartRisk Engine analyzes 316 indicators such as employees' Phish-prone(TM) Percentage, how well they identify deepfakes and how employees interact with AI to create the most accurate Risk Score in the industry. The combination of this Risk Score and AIDA, which automates program administration and personalizes content, creates a continuous improvement cycle for customers. "The introduction of our AIDA Content Creation Agent and launch of our new SAT tiers is the next step in providing industry-leading digital workforce security," says Greg Kras, Chief Product Officer at KnowBe4. "We are focused on the rapid expansion of AIDA, providing customers with increasing ease-of-use through powerful automation, and ensuring our security awareness training continues to be the most effective on the market." KnowBe4 SAT key benefits: * Personalized: Deliver bespoke training experiences through AI-driven content recommendations and behavioral profiling that adapts to and measures each user. * Relevant: Provide security training that directly addresses current threat landscapes, eliminating generic content in favor of targeted and relevant learning. * Responsive: Continuously evolve training programs through intelligent automation and orchestration that learns from user interactions, assesses individual risk, delivers personalized training, and adjusts content based on emerging threats. "What stood out about KnowBe4 was how quickly we could get value," said Deen van Rijn, Director of IT, CoreDux. "You can build a full phishing campaign with real variation in just minutes, instead of spending days or weeks configuring it." The new KnowBe4 AI-native security awareness training offerings, SAT Advanced and SAT Foundation, are now available globally. The Content Creation Agent is available to customers on KSAT Diamond + AIDA and SAT Advanced subscriptions. For more information, visit knowbe4.com. FAQs: Q: What is KnowBe4's new Security Awareness Training (SAT) offering? SAT Advanced and SAT Foundation are new two-tier Security Awareness Training (SAT) offering from KnowBe4. The new offering combines the industry's most comprehensive security awareness training with groundbreaking AI defense agents. The training spans social engineering tactics like phishing, vishing, and more along with compliance, fraud, and how to interact with AI training. Q: Why should I choose SAT from KnowBe4? * Automated Program Management: Eliminate the time-consuming manual work of building campaigns, assigning training and followups. KnowBe4 SAT handles the execution for you so your team can focus on high-value work and strategic initiatives instead of day-to-day program management. * Continuous Risk Reduction: Move from periodic campaigns to an always-on system that continuously adapts to user behavior. Instead of reacting after risk appears, you're proactively reducing it every day across your organization. * Training that Changes Behavior: Deliver security awareness training based on real user behavior, risk levels and mistakes, not generic assignments that get ignored. This makes training more relevant and helps drive lasting behavior change. * Real-Time Risk Visibility: Gain a continuously updated view of risk across users, groups and your entire organization. Clear reporting and dashboards deliver actionable insights that help you make faster, more confident security decisions. Q: How does KnowBe4 SAT work? KnowBe4's Risk Score analyzes user behavior to provide insights into digital workforce risk while its AI Defense Agents (AIDA) automate your program, personalize content and create realistic phishing templates. All this creates a continuous improvement cycle that drives lasting behavior change. Q: What is the KnowBe4 Content Creation Agent? KnowBe4's Content Creation Agent is part of AIDA, its suite of AI Defense Agents. The Content Creation Agent uses generative AI to transform your organization's internal policies and materials into bespoke training experiences. About knowbe4. KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15 years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.