Senior Business Analyst

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
Our location in Lake Forest, IL, currently has an opportunity for a Senior Business Analyst in our Core Labs division. Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments, and informatics systems is often the first step in patient care decision-making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers. 

The Senior Business Analyst will serve as the primary business-analysis contributor and a key liaison among business stakeholders, Product Management, customers, and software development teams. This individual will independently own and drive complex discovery and analysis activities for assigned software products and capabilities. The Senior Business Analyst will also work across Global Marketing, Research & Development, Information Technology, Quality, Operations, Regulatory, and Business Development to deliver software solutions that provide measurable value to customers.

The Senior Business Analyst serves as a key liaison between business stakeholders and technical teams, driving the successful delivery of software solutions across Global Marketing, R&D, IT, Quality, Operations, Regulatory, and Business Development.

What You’ll Work On

• Lead requirements discovery and analysis activities with business stakeholders, product managers, subject matter experts, customers, and technical teams.
• Analyze business processes, system interactions, user workflows, and operational data to identify gaps, risks, dependencies, and improvement opportunities.
• Elicit, document, manage, and maintain business, functional, non-functional, and system requirements.
• Develop user stories, use cases, process flows, requirements specifications, acceptance criteria, and other analysis artifacts.
• Collaborate with Product Management, Architecture, UX, Engineering, Quality, and Regulatory teams to define scalable and compliant software solutions.
• Manage requirements traceability, scope, and change control throughout the SDLC.
• Assess and communicate the impact of requirement changes on project scope, timelines, risks, quality, and cost.
• Facilitate stakeholder alignment by resolving competing priorities, clarifying business objectives, and recommending data-driven solutions.
• Support Agile product planning, backlog refinement, prioritization, release readiness, and post-release activities.
• Lead User Acceptance Testing (UAT) planning and execution to validate solutions against business requirements.
• Partner with Quality Assurance teams to ensure comprehensive test coverage and alignment with approved requirements.
• Identify risks, dependencies, and compliance considerations while ensuring adherence to quality system and regulatory requirements.
• Independently manage requirements and analysis activities across multiple concurrent initiatives and product releases.
• Build strong partnerships across business and technical teams while contributing best practices for business analysis and product delivery.

Required Qualifications

• Associates Degree
• 7 or more years of experience

Preferred Qualifications

• Strong written, verbal, facilitation, and presentation skills, with the ability to communicate effectively with technical and nontechnical stakeholders.
• Bachelor's Degree or higher level of education.
• Strong analytical, problem-solving, and critical-thinking skills.
• Demonstrated ability to lead requirements-definition activities for complex software products or enterprise applications.
• Experience working with cross-functional and geographically distributed teams.
• Experience with medical devices, healthcare software, diagnostic products, or clinical laboratory workflows is preferred.
• Experience documenting user needs, product requirements, software requirements, user stories, acceptance criteria, process flows, and workflow diagrams.
• Experience supporting on-market software products, software releases, and customer-reported issues.
• Experience with requirements traceability, change control, design controls, verification and validation, or other regulated-product-development practices is preferred.
• Experience with Jira, Jama, Confluence, Lucid chart, or similar product-development and requirements-management tools.
• Experience with business-intelligence or data-visualization tools is preferred.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

The base pay for this position is

$86,700.00 – $173,300.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Product Development

DIVISION:

CRLB Core Lab

LOCATION:

United States > Lake Forest : CP01

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 10 % of the Time

MEDICAL SURVEILLANCE:

No

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf