Dave & Busters

Arcade gaming and dining entertainment chain

General Manager

Business & StrategyConfirmed live in the last 24 hours

Full-timeBarboursville, WV, USAIn-person

About the Job

Requirements

A proven track record of successfully managing operations and meeting financial goals.
The ability to lead, motivate, and develop a diverse team while fostering a positive work environment.
A solid understanding of financial reports, budgeting, and forecasting.
Experience with cost control, inventory management, and profitability analysis.
The ability to deliver high-quality customer service and resolve issues effectively.
The ability to handle 100,000-customer days, walk five miles per shift, and work an average of 50-hour work weeks.
Verbal and written communication skills for interacting with staff, customers, and vendors.
Familiarity with health and safety regulations and labor laws related to the restaurant industry.
Must be at least 21 years old.
At least five years of restaurant or hospitality experience.
Proficiency in managing cost of goods sold and labor.
Strong business acumen.
The ability to lead a team to create a memorable guest experience.
Availability to work weekends, nights, and holidays.
The ability to work in a fast-paced, noisy environment with distracting conditions.

Responsibilities

Promote positive employee relations through effective delegation of managerial duties and fostering high staff morale.
Analyze financial reports and develop action plans to grow revenue and control costs to meet or exceed annual budgets.
Oversee all operational aspects, including entertainment, food, beverages, equipment, and property, to support financial objectives and company initiatives.
Ensure staffing levels and management coverage are appropriate to meet business needs and maximize the customer experience.
Deliver a high-quality guest experience through food, drinks, and games.
Maintain a safe and secure environment for all guests and staff.
Continuously improve operational execution through attention to detail and adherence to operating standards and procedures.

Job Description:

THE GENERAL MANAGER: inspires and fosters accountability to drive success in the role while upholding our Culture of FUN! They provide strong leadership, supervision, and guidance on strategic initiatives and operational standards to enhance business outcomes.

What we are looking for! 

Proven track record of successfully managing operations and meeting financial goals
Strong ability to lead, motivate, and develop a diverse team, fostering a positive work environment
Solid understanding of financial reports, budgeting, and forecasting
Experience with cost control, inventory management, and profitability analysis
Exceptional skills in delivering high-quality customer service and resolving issues effectively
You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
Excellent verbal and written communication skills for interacting with staff, customers, and vendors
Familiarity with health and safety regulations, as well as labor laws related to the restaurant industry

Requirements:

21+ years of age

5+ years of Restaurant/Hospitality Experience

Proficient in managing the cost of goods sold and labor

Strong business acumen

Ability to lead a team to create a memorable guest experience

The ability to work weekends, nights and holidays

Not afraid to work in a fast-paced, noisy environment with distracting conditions.

What will you be doing daily?

Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale

Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
Oversee all operational aspects, including entertainment, food, beverages, equipment, and property, to support the achievement of financial objectives and company initiatives

Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience

Deliver an unparalleled guest experience through the best combination of food, drinks, and games

Maintain a safe and secure environment for all guests and staff

Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

PERKS! 

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Long & Short-term Disability

Employee Assistance Program

Buster’s Legacy Fund (Supports team members during difficult times)

401K matching plan

FREE food

FREE gameplay

Large leadership team = multiple managers per shift

FUN work environment

Grow your career!

 Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer 

Salary Range:

81299

95646

We are an equal opportunity employer and participate in E-Verify in states where required.

About the Company

Dave & Busters

Arcade gaming and dining entertainment chain

Dave & Buster's operates a chain of entertainment venues that blend arcade games, sports viewing, and full-service dining. Guests can pay to play a wide range of arcade games, order meals and drinks from a bar and restaurant, and watch live or televised sports in a large, social setting. The venues also host events such as corporate parties and social gatherings, offering packages that combine games, food, and drinks. The product experience centers on visiting a single location for both entertainment and dining, rather than solely playing games or eating separately. In comparison to competitors, Dave & Buster's differentiates itself by providing a large, integrated entertainment and hospitality venue that targets families, young adults, and corporate groups, rather than a narrow focus on games or dining alone. Its goal is to attract guests to a venue that offers a comprehensive, social entertainment experience in one place, encouraging repeat visits and planning for events and groups.

Company size: 10,001+
Company stage: IPO
Headquarters: Dallas, TX
Founded: 1982

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