Full-Time

Family Connector

Mental Health Services

Posted on 8/18/2026

Deadline 8/18/27
Vinfen

Vinfen

1,001-5,000 employees

Health and human services for disabilities

Compensation Overview

$49.7k/yr

Barnstable, MA, USA

In Person

Bachelor's, Master's, Associate's, Incomplete

Category
Customer Experience & Support (1)
Required Skills
CPR
Medication Administration
First Aid

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Requirements
  • A bachelor's degree in human services, a master's degree in Human Services, or substantial experience as direct care staff.
  • Two to three years of experience working with adults with psychiatric conditions.
  • Access to an operational and insured vehicle and willingness to use it to transport the person served.
  • A United States driver's license held for at least six months.
  • At least 21 years of age and ability to pass CORI, driving-record, reference, educational, professional-licensure, and multi-state background checks.
  • Ability to become CPR and First Aid certified within two weeks of employment and MAP certified within 150 days of employment.
  • Experience as a caregiver of a youth or adult with special needs, preferably someone with a psychiatric condition.
  • A bachelor's degree in a human services field plus one year of experience working with children, adolescents, transition-age youth, or adults; or an associate's degree in a human services field plus one year of such experience; or a high school diploma/GED plus two years of such experience.
  • Experience navigating child or adult family-serving systems and teaching family members involved with those systems.
Responsibilities
  • Ensure that each person served has a stable support network of family members, community members, and friends while developing the life skills needed to live independently.
  • Work with adults with psychiatric conditions and their identified supports to provide outreach, information, referrals, and direct support services.
  • Deliver treatment-plan interventions focused on activities of daily living, medication administration, symptom reduction, health and wellbeing, employment, school, socialization, and recreation.
  • Involve family members and friends in the life and treatment-plan interventions of each person served when appropriate.
  • Foster a welcoming environment in which families and supporters are respected and valued.
  • Orient families and supporters to services their loved one may receive from ACCS and engage their participation in helping the person served meet ACCS goals.
  • Act as the primary liaison between additional team services.
  • Create and maintain the team's Family Advisory Council.
Desired Qualifications
  • Preference is given to bilingual or bicultural applicants.
  • Preference is given to applicants with lived experience of psychiatric conditions.
  • A master's degree in Human Services.
  • Experience as a caregiver of a youth or adult with a psychiatric condition.

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

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Simplify Jobs

Simplify's Take

What believers are saying

  • The Restoration Center won expanded state backing, including FY26 and FY27 ORRF funding.
  • Vinfen raised more than $120,000 at Gateway Arts in July 2026, showing community support.
  • The company keeps launching public-facing programs, including board scholarships and advocacy events in 2026.

What critics are saying

  • Massachusetts delayed the Restoration Center; opening uncertainty pushed contract budgeting into 2028.
  • Active job postings fell 13.6% in 2026, signaling slower hiring momentum.
  • Vinfen depends on state reimbursements; contract changes or payment delays threaten service continuity.

What makes Vinfen unique

  • Vinfen runs Massachusetts behavioral health, disability, and crisis services across 2,163 employees in 2026.
  • Its Lowell Restoration Center opened March 31, 2026, bundling respite, peer support, and triage.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Pet Insurance

Paid Vacation

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Employee Referral Bonus

Employee Discounts