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Highmark Health

Health insurance plans and wellness resources

Assistant Nurse Manager

Nursing & Frontline Patient CarePosted on Nov 10
Full-timePittsburgh, PA, USANo salary listedIn-person

About the Job

Requirements

  • A Bachelor's degree in Nursing is required within three years of hire or transfer.
  • At least one year of demonstrated clinical leadership experience is required.
  • Current Pennsylvania Registered Nurse licensure or current multi-state licensure through the enhanced Nurse Licensure Compact is required.
  • CPR certification is required.
  • Act 34 Criminal Background Clearance Certificate is required.
  • Act 33 Child Abuse Clearance Certificate is required.
  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate is required.
  • Employees must comply with the Health Insurance Portability and Accountability Act and company privacy and information security policies.

Responsibilities

  • Role model the organization's mission, vision, and values within areas of responsibility and demonstrate professional behavior in interactions with staff.
  • Serve as a change agent and role model to help staff accept and embrace necessary changes.
  • Conduct monthly unit conferences with minutes covering unit and organizational activities and goals when delegated.
  • Complete annual performance appraisals for assigned associates, incorporating peer feedback, professional development plans, and employee self-appraisals.
  • Attend meetings at the direction of the nurse manager.
  • Promote unit-based shared governance by providing consultation and helping eliminate barriers in partnership with the nurse manager.
  • Promote professional development plans and conduct quarterly check-ins with staff.
  • Promote nursing specialty certification in partnership with the nurse manager.
  • Promote employee engagement through leadership rounding.
  • Partner with the nurse manager to plan and implement activities that ensure patient care follows professional nursing standards, evidence-based practice, patient-safety goals, and regulatory guidelines.
  • Monitor departmental performance against evidence-based practice, quality, and patient-safety goals, and develop a timeline-based action plan for goals that are not met.
  • Participate in regulatory readiness.
  • Assist the nurse manager in developing an annual unit-based quality plan with the clinical practice and performance improvement council, based on identified unit needs.
  • Participate in operational excellence projects using performance improvement methods related to throughput and other quality initiatives.
  • Collaborate with patients, families, peers, and other departments to meet organizational patient-experience goals.
  • Investigate patient or departmental concerns and provide feedback.
  • Round daily to assess and address patient and family needs.
  • Collaborate with the nurse manager to develop departmental plans addressing improvement needs and help meet patient-experience goals and metrics.
  • Partner with the nurse manager to implement the financial plan and use staff, facilities, equipment, and other resources effectively while maintaining patient-care standards.
  • Maintain FTE and goods/services within budget, complete variance reports, and use established tools to monitor monthly budget performance and explain variances as needed.
  • Complete the daily productivity tracker.
  • Collaborate with the nurse manager to address and document discussions about overtime use with individuals as needed.
  • Coach and mentor staff, fostering development and an environment that encourages learning and use of research.
  • Ensure appropriate orientation, onboarding, education, credentialing, and professional development for personnel in collaboration with education development specialists.
  • Encourage and facilitate staff membership on councils and committees and attendance at nursing grand rounds and other educational programs based on assessed educational needs.
  • Foster staff participation in peer review and participate in peer review with other assistant nurse managers.
  • Identify one area for personal improvement annually and develop a plan to improve.
  • Protect covered information and cardholder and confidential customer data, and comply with company conduct, privacy, information-security, legal, and policy requirements.

Desired Qualifications

  • A Master's degree in Nursing is preferred.
  • National certification is preferred.

About the Company

Highmark Health

Health insurance plans and wellness resources

Highmark Health provides health insurance plans in Pennsylvania, Delaware, and West Virginia for individuals, families, businesses, and Medicare beneficiaries. Plans are funded by premiums and government reimbursements, and cover services like doctor visits, hospital stays, prescription drugs, and preventive care, plus member tools such as symptom checkers, cost and coverage details, and OTC rapid test reimbursements. It differentiates itself through active community involvement and sustainability efforts, alongside a large, diverse member base and Medicare compatibility that influence plan design. The goal is to improve community health by offering comprehensive coverage and supportive health resources while operating in a responsible and sustainable way.

Company size
5,001-10,000
Company stage
Grant
Total funding
$29.6M
Headquarters
Pittsburgh, PA
Founded
1996

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