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Kaiser Permanente

Integrated healthcare provider and payer platform

Medical Assistant - Primary Care

Clinical Support & Patient AdministrationPosted on Nov 14
Full-timeEverett, WA, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or General Education Development credential is required.
  • Completion of an accredited medical assistant program before the start date or transfer, or equivalent military experience with the ability to obtain an MA-I credential before the start date, is required.
  • An Interim Medical Assistant Certificate in Washington or a Medical Assistant Certificate in Washington is required at hire.
  • A Medical Assistant Certificate in Washington is required within 12 months of hire.
  • Basic Life Support is required at hire.
  • If hired as MA-I, the employee must obtain MA-C before the MA-I credential expires.
  • Knowledge and skills listed on the Kaiser Foundation Health Plan of Washington Medical Assistant Competencies/Skills Inventory are required.

Responsibilities

  • Collect selected data about patients' health status, determine the purpose of the visit and patient concerns and educational or physical needs, check and record vital signs, and document pertinent information in the medical record.
  • Recognize urgent or emergent situations and refer them promptly to a physician or nurse.
  • Participate with health team members in developing nursing care plans, contribute relevant information to the plan, communicate it to the appropriate professional provider, and implement the plan safely and completely within the role and team specifications.
  • Document accurate information in the proper format and adhere to KFHPW documentation standards.
  • Communicate attentively and individually with patients, coordinate and facilitate patient care, and cooperate and communicate with team members to complete the workload.
  • Recognize and report apparent psychosocial, cultural, or emotional needs and verify patients' understanding of the purpose of their visit.
  • Orient patients and their families or significant others to health care team members, available services, and access methods; participate in orienting new consumers to KFHPW policies and procedures; and demonstrate awareness of the Consumer Bill of Rights and Responsibilities.
  • Following the educational plan set by the professional provider, instruct patients and families or significant others in accordance with learning needs and the nursing plan of care.
  • Encourage compliance with therapeutic and medical regimens and, under the professional provider's direction, provide age-, sex-, and health-status-appropriate preventive care information using available health education resources.
  • Reinforce the care plan with patients to improve general health status.
  • Provide each patient with a safe, comfortable, and private environment, follow KFHPW safety standards, and adhere to infection-control policies and procedures.
  • Take responsibility and accountability for practice, continued growth, and self-evaluation; identify learning needs and participate in educational efforts to address them.
  • Participate in staff orientation and student education activities, and work with managers to complete self and colleague/team performance reviews.
  • Maintain an appearance consistent with the current KFHPW dress code policy.

Desired Qualifications

  • One year of Medical Assistant experience is preferred.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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