HVAC Service Technician

About Us

Certified Air Contractors has served Northeast Florida and South Georgia since 1976.

Now as a division of EMCOR Services MSI (MSI), they continue to provide full-service mechanical and HVAC solutions for an array of clients and facilities, including commercial, warehouse and distribution, healthcare, hospitality, educational, and municipalities.

Job Summary

MSI is a full service HVACR contractor offering an array of energy efficient air-conditioning services from concept to completion, maintenance to repair and everything in between. With more than 45 years of service under our belt, MSI continues to be recognized for our visionary leadership and superior craftsmanship in the design and installation of energy-efficient cooling systems.

MSI seeks talented performers and offers a challenging and rewarding work environment that emphasizes teamwork, results, and most importantly honesty and integrity. We value our employees and are committed to attracting highly skilled, talented individuals to join our strong, family-oriented workforce and to help us build on our success.

We are a Drug Free Workplace and an Equal Opportunity Employer.

Job Title:Service Technician

Department:                          Service Division

FLSA Status:                          Hourly

Reports to:                            Service Supervisor, Service Manager, General Manager of Service

Location:                               Jacksonville, FL Branch

Salary:                                   Commensurate with experience + Benefits

JOB SUMMARY: MSI-CAC seeks an HVAC Service Technician to perform HVAC service and preventive maintenance work, as directed, and to process necessary paperwork promptly, accurately, and completely.

ESSENTIAL FUNCTIONS:

• Safely operate company vehicle.
• Initiate and maintain positive customer relationships with all existing customers and potential new customers.
• Maintain a standard inventory of parts and tools on vehicle for use in the performance of work.
• Maintain an adequate supply of service invoices for recording performance of service work and parts used or sold.
• Maintain service vehicles in good, safe operating condition, address normal service, and report to the Manager when major repairs or reconditioning are required.
• Attend promptly to service calls dispatched through Service.
• Perform HVAC service, maintenance, and repair work efficiently.
• Complete the documentation of the service call on a service Invoice as per company policy.
• Return all required paperwork to the Service Group at designated times and assist office personnel with any questions they may have regarding it.
• Maintain an accurate record of time spent on customer jobs, as well as any non-billable time.
• Immediately call their Service Administrators once the service call is complete, for further dispatch information.

QUALIFICATIONS:

• 4 years of experience as a Service Technician (HVAC Journeyman or Service Type Tradesman)
• Demonstrate high mechanical aptitude.
• Good written and verbal communications skills.
• Knowledge of good customer service techniques.
• Congenial personality and a helpful attitude.
• Physical activities of standing, climbing stairs & ladders, walking, and lifting weights of 50 lbs. or more are required in the daily performance of a job.
• Use of upper extremities required for forward and overhead reaching, pushing and pulling, and material handling.
• Use of torso and lower extremities required for kneeling, crawling, stooping, twisting, and squatting.
• Completion of the Local Union Apprenticeship program is a plus.
• A High School Diploma or equivalent.

SAFETY RESPONSIBILITIES:

• Each employee has a responsibility for their own safety, the safety of their co-workers, and the community in which they are operating.
• In the performance of duties and responsibilities, you are expected to observe all safety, health, and loss prevention rules, practices, and procedures, as well as specific instructions related to the safe and efficient performance of your work.
• An effective and viable safety, health, and loss prevention program will be attained only when all employees are safety conscious and keenly aware, both mentally and physically, of the potential hazards of your environment. 

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success.  Equal Opportunity Employer/Veterans/Disabled

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent. 

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Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

Affirmative Action Policy

Please review our Affirmative Action Policy.

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.