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Mattress Firm

Retailer of mattresses with extensive stores

Assistant Store Manager

Retail Store ManagementPosted on Nov 12
Full-timeYonkers, NY, USAIn-person

About the Job

Requirements

  • Ability to lift, pull, and push more than 50 pounds.
  • Legal authorization to work in the United States without the need for sponsorship; proof of eligibility to work in the United States is required.

Responsibilities

  • Elevate and enhance the customer's in-store experience by serving as a trusted sleep authority and offering products.
  • Execute selling programs and support a seamless omnichannel experience that creates an engaging, customer-centered store environment.
  • Serve as a lead in resolving customer-related issues and escalating them when necessary.
  • Assist the Senior Store Manager in driving company initiatives and achieving sales performance goals by coaching associates on selling practices and ensuring in-store merchandising execution across multiple store units.
  • Support team-member development by providing product and technical knowledge to associates as a subject matter expert.
  • Assist the Senior Store Manager with training store associates.
  • Provide coaching insights to help team members improve the customer experience and selling aptitude.
  • Achieve or exceed store financial targets through effective execution and customer service.
  • Ensure store execution of product merchandising, marketing, and point-of-purchase standards.
  • Follow company procedures for product transfers and ensure proper inventory documentation.

Desired Qualifications

  • Bilingual Spanish is preferred.

About the Company

Mattress Firm

Retailer of mattresses with extensive stores

Mattress Firm is a large retail chain that sells mattresses and sleep products through hundreds of stores. Its model centers on letting customers try beds in-store and arranging fast, often same-day, delivery, with financing options sometimes available. The company grew by acquiring regional mattress chains to build the biggest network of stores, which helped it become the largest U.S. mattress retailer at one point. That expansion also led to over-saturation and financial trouble, including a Chapter 11 bankruptcy and restructuring. Now owned by Somnigroup International (part of Tempur Sealy), Mattress Firm’s goal is to maintain broad reach and accessibility in the mattress market, offering a wide selection and convenient delivery to capture and maintain a leading share of the sleep-products market.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Houston, TX
Founded
1986

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