Western Missouri Medical Center

Non-profit acute care hospital and clinics

Central Scheduler

Clinical Support & Patient AdministrationPosted on Nov 11

Full-timeWarrensburg, MO, USANo salary listed

About the Job

Requirements

A high school diploma or equivalent is required.
Typing speed of at least 45 words per minute is required.
Previous clerical experience is required.
Applicants must have customer service skills.
Applicants must reside in Missouri or Kansas.
Applicants must be self-motivated and able to work within the hospital or clinic's established policies, procedures, and practices.
Applicants must be able to sit and stand intermittently for 8 to 10 hours per day.
Applicants must be able to use standard office equipment, including a telephone and computer keyboard.
Applicants must continuously work under pressure while maintaining near-100% accuracy and meeting inflexible deadlines.
Applicants must continuously use manual and bimanual dexterity, near vision, speech, and hearing.
Applicants must frequently stand, walk, and sit, and use eye-hand coordination and color discrimination.
Applicants must occasionally reach above shoulder level and regularly lift or carry up to 40 pounds.
Applicants must occasionally walk on uneven surfaces.

Responsibilities

Schedule ancillary patients accurately for clinical testing and verify accounts as directed.
Take scheduling calls from physician offices and patients and schedule patients with the correct appointment type and status.
Perform pre-registration duties as requested.
Obtain accurate patient demographic and insurance information.
Determine benefits, co-pays, and deductibles.
Collect and enter accurate Medicare Secondary Payer information for Medicare patients.
Demonstrate competency with equipment and use supplies and equipment properly.
Maintain professional behavior.
Work without constant supervision, meet deadlines, and make decisions based on relevant facts.
Maintain a positive attitude and behavior consistent with the medical center's mission, vision, and values.
Promote teamwork by assisting co-workers when appropriate.
Collaborate with internal customers and providers, as appropriate, to accomplish departmental work.
Follow established departmental, human resources, and hospital policies and procedures.
Accept additional assignments as needed.
Maintain regular and predictable attendance.
Perform other essential duties as assigned.
Work on-site from 8:00 a.m. to 4:30 p.m., Monday through Friday.

Description

PURPOSE STATEMENT

As directed, complete accurate scheduling of all ancillary patients for clinical testing and verification of accounts.

ESSENTIAL FUNCTIONS

Take scheduling calls from physician offices and patients and accurately schedule patients with the correct appointment type and status.
Perform pre-registration duties as requested.
Obtain correct patient demographic and insurance information.
Determine Benefits, Co-Pays and deductibles.
Collect and enter accurate MSP information for Medicare patients.
Demonstrate competency with equipment, utilizes supplies and equipment properly.
Demonstrate behaviors which promote professionalism.
Work without constant supervision, meets deadlines, makes decision based on relevant facts.
Maintain a positive attitude and behaviors in keeping with the Medical Centers Mission, Vision and value Statement of Behavior.
Promote and instill the teamwork concept by assisting co-workers when appropriate.
Collaborate with other internal customers, providers, as appropriate, to accomplish the work of the department.
Follow established Departmental, Human Resources and Hospital Policies and Procedures.
Employee demonstrates a willingness to accept additional assignments.
Maintain regular and predictable attendance.
Perform other essential duties as assigned.

SHIFT REQUIREMENTS

8:00 a.m. - 4:30 p.m.
On-site position.
Monday, Tuesday, Wednesday, Thursday, and Friday.

Requirements

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS

High school diploma or equivalent.
Typing skills of 45+ WPM.
Previous clerical experience.
Great customer services skills.
Residency in the state of Missouri or Kansas is required.
Must be self-motivated and have the ability to work within the established policies, procedures and practices prescribed by the hospital/clinic.

PHYSICAL/MENTAL REQUIREMENTS

Must be able to sit and stand, intermittent 8 to 10 hours a day.
Must be able to use standard office equipment, including the telephone and computer keyboard.
Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.
Occasionally reaches above shoulder, regularly required to lift and/or carry up to 40 lbs.
Occasionally walks on uneven surfaces.

About the Company

Western Missouri Medical Center

Non-profit acute care hospital and clinics

Western Missouri Medical Center is a non-profit acute-care hospital serving Johnson County and surrounding communities. It offers emergency services, primary and family medicine, obstetrics, orthopedics, general and specialty surgery, diagnostic imaging, a cancer center, a birth center, and express care, supported by a Level III Stroke Center and Level III Trauma Center. The hospital funds its work through patient revenue and support from the WMMC Foundation, reinvesting in facilities and technology to expand local care. Its goal is to provide high-quality, locally accessible medical services so people can get treatment close to home and avoid unnecessary travel.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Warrensburg, MO
Founded: 1963

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