HR/Office Assistant

Job Description

About the Role

We are seeking a detail-oriented, organized, friendly, and tech-savvy HR / Office Assistant to support our local Domino’s franchise group. We own and operate 14 Domino's Pizza locations across the Treasure Coast.

You will work closely with our HR/Office Administrator, administrative team, and store management to coordinate employee data, respond to requests, and support the needs of our store locations and administrative team. This is an opportunity to develop your skills in HR coordination and office administration within a collaborative, supportive team focused in the quick service restaurant food & delivery industry. 

Responsibilities

• HR and hiring support: Assist with recruitment, interview scheduling, onboarding coordination, certification testing appointments, and maintenance of employee records.

• Data entry and records management: Accurately enter and update employee information across internal systems, spreadsheets, and shared files. Scan, file, and organize digital and physical documents, keeping information current and accessible to authorized team members.

• Employee documentation: Help prepare and distribute offer letters, employment agreements, disclosures, acknowledgments, and employee communications. Review paperwork for completeness and follow up on missing information or signatures.

• Office communication and employee assistance: Answer phones and emails professionally, track requests, and direct inquiries to the appropriate person. Serve as an in-office contact for employee walk-ins and assist with scheduled meetings, referring sensitive concerns to the HR/Office Administrator.

• Invoice and bill tracking: Organize invoices, track due dates and payment status, and follow up on missing documentation or items requiring review.

• Inventory and store materials: Maintain office supply and uniform inventory, coordinate requests and distribution, and organize deposit banking materials, manager paperwork, and other supplies for our store locations.

• Payroll support: Help verify new hires, terminations, employee status changes, and information updates. Assist with biweekly payroll/HR update summaries and supporting documentation.

• Team coordination: Communicate with management and the administrative team regarding staffing needs, required documents, deadlines, and outstanding requests.

• General office support: Maintain a welcoming, tidy office; coordinate equipment maintenance; assist with employee activities and company events; and complete other administrative tasks as assigned.

Maintain professionalism, discretion, and confidentiality when handling employee and company information.

Qualifications

• Past experience in an administrative or HR support role, or in an office environment. (A bonus if you also have any prior experience in QSR/food delivery industry)
• Proficiency with Microsoft 365 Office (Word, Excel, OneDrive), Google Workspace, and Adobe Acrobat software programs
• Strong written and verbal communication skills with the ability to interact professionally with employees at all levels
• Excellent time management and multitasking abilities with the capacity to prioritize competing demands
• Demonstrated organizational skills with care & attention to detail
• Ability to maintain confidentiality and handle sensitive information with discretion
• Strong Customer/Employee Service skills with a supportive and collaborative approach
• Dependable attendance and availability to work in person in Port St. Lucie office (flexibility to work anytime between 10:00 am - 7:00pm, 3-4 days/week)
• Preferred: Knowledge of Federal & Florida State employment laws and HR compliance requirements 
• Preferred: Experience with implementing training solutions and proctoring employee testing for industry required certifications (Food Safety) 

Additional Information

All your information will be kept confidential according to EEO guidelines.