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Mission Critical Group

Designs, manufactures, and services power infrastructure

Field Assembly and Installation

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeCaldwell, ID, USANo salary listed

About the Job

Requirements

  • A high school diploma or equivalent is required, or an equivalent combination of education and experience demonstrating the ability to perform the job duties.
  • Proficiency with computers, including Microsoft Office Suite and enterprise resource planning systems.
  • Understanding of electrical schematics, technical manuals, detailed blueprints, and engineering drawings.
  • Ability to operate a company vehicle safely, maintain a clear driving record, and qualify for the commercial insurance policy.
  • Ability to travel 90% of the time, often with little to no prior notice, and to arrange cost-effective travel such as hotels, flights, and rental cars.
  • Ability to work independently or in a small team, work autonomously, and adjust to changing field and site conditions.
  • Ability to work indoors and outdoors in all weather conditions, including standing, stooping, kneeling, or crouching throughout an 8-to-10-hour day and carrying products, equipment, and tools weighing up to 50 pounds.
  • Ability to pass a background check and drug screening.
  • Must follow safety procedures and regulations when working on power systems, wear required personal protective equipment, and maintain a clean and organized environment.
  • Must maintain reliable attendance and demonstrate accuracy, attention to detail, organizational ability, multitasking, and time management.
  • Must communicate clearly and effectively verbally, in writing, by phone, and in person, and provide customer service professionally.

Responsibilities

  • Perform onsite assembly, installation, diagnostics, testing, troubleshooting, fitting, repair, and maintenance of parts and fuel or exhaust systems, using an intermediate working knowledge of electrical schematics and wiring practices.
  • Perform preventative maintenance and identify manufacturing imperfections, taking corrective action as needed.
  • Fabricate and install custom parts or components.
  • Use hand and power tools, welding equipment, and precision instruments.
  • Review service orders and schedule and coordinate field service appointments for repair work in a timely manner.
  • Develop and implement troubleshooting plans based on the information provided.
  • Adjust timelines as needed for changing field and site conditions.
  • Provide customer assistance during site visits, build and maintain client relationships, and resolve difficult customer situations professionally and tactfully.
  • Review service reports with customers to verify that required work is complete to their satisfaction and obtain their signatures.
  • Communicate quality-control and engineering-related issues to support product improvements.
  • Collaborate across the company with clients, coworkers, and team leaders to foster positive working relationships.
  • Produce detailed service reports and maintain accurate timekeeping for all field visits.

Desired Qualifications

  • At least 2 years of experience as a millwright or industrial electrician.
  • At least 2 years of experience working in adverse conditions, including inclement weather, high-pressure situations, short timelines, and work at heights.
  • Broad mechanical and assembly experience with fuel and exhaust systems and piping.

About the Company

Mission Critical Group

Designs, manufactures, and services power infrastructure

Mission Critical Group delivers custom-engineered power and electrical solutions for industries that require reliable power. It brings together companies like MCFI, Johnson Thermal Systems, Point Eight Power, and DVM Power + Control to design, manufacture, deliver, and service critical power infrastructure such as switchgear, switchboards, modular data centers, microgrids, generator enclosures, and turnkey power systems. The firm combines engineering, manufacturing, and ongoing service to help clients cope with strained grid infrastructure and keep operations running smoothly. Through acquisitions, MCG aims to expand its nationwide manufacturing footprint to provide integrated, end-to-end power solutions and aftermarket support.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Frisco, TX
Founded
2023

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