V

Vinfen

Health and human services for disabilities

Driver/Support Staff

Full-TimeDeadline 7/14/27
$20.50/hr+ Mileage reimbursement
Entry
Bachelor's
Allston, Boston, MA, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • A high school diploma or equivalent is required.
  • Applicants must have access to an operational, insured vehicle and be willing to use it to transport people served.
  • If using a personal vehicle, applicants must maintain adequate insurance and a safe driving record subject to annual checks.
  • Applicants must present a valid driver's license at employment, be at least 21 years old, have held a valid U.S. driver's license for at least six months, and pass a driver's screening background check.
  • Applicants must be able to stand, walk, bend, kneel, stoop, crouch, crawl, and climb; lift at least 25 pounds using proper lifting techniques or a two-person lift; operate a computer and office equipment; sit, reach, climb stairs, and maneuver through narrow spaces or hallways; assist people served with daily living tasks; remain stationary 50% of the time as needed; bend, reach, file, sit, stand, and move around the facility; and speak, hear, and communicate with people served, staff, and external representatives.
  • Applicants must have close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
  • CPR certification is required within the first two weeks of hire, First Aid certification within two weeks of hire, and MAP certification within 150 days of hire.
  • Applicants must be able to work professionally and confidentially, make independent judgments and decisions, and work independently and as part of a team to address needs in the Treatment Plan.
  • Applicants must be able to provide effective Treatment Plan interventions and know documentation standards and requirements.
  • Applicants need knowledge of personal computer applications and equipment.
Responsibilities
  • Transport and accompany people served to, from, and during community appointments as directed by Integrated Team staff.
  • Attend appointments with people served to access, maintain, and manage changes to entitlements, benefits, and medications.
  • Provide transportation to other community outings as directed by the Team Leader.
  • Promote the safety of people served during transportation.
  • Arrange routine vehicle maintenance and comply with company vehicle procedures.
  • Develop and maintain service-oriented, professional relationships with community resources and other service providers.
  • Monitor the status of people served and report concerns or incidents to a supervisor.
  • Pick up and drop off program materials and supplies as assigned.
  • Participate as a member of the intervention team for assigned people served.
  • At the direction of the Team LPHA Clinician and based on the Treatment Plan, teach skills and help people served learn about community resources and obtain resources.
  • Provide support and supervision to people served as needed, including attending medical, psychiatric, and other appointments.
  • Adhere to Medication Administration Program policies and procedures.
  • Provide crisis intervention as needed.
  • Use trauma-informed, recovery-oriented, person-centered, culturally competent, and strengths-based approaches when working with people served.
  • Help people served self-manage symptoms through Safety Plans and medication administration program services and education as needed.
  • Promote engagement, safe housing, community tenure, greater self-sufficiency, and successful completion of services for people served.
  • Document the needs and services of people served thoroughly and thoughtfully.
  • Help orient new staff and people served to the ACCS service.
  • Attend assigned trainings and perform other related duties.
Desired Qualifications
  • A bachelor's degree in a human services field is preferred.
  • One to two years of related experience working with people with psychiatric disabilities and/or co-occurring disorders is preferred.
  • Bilingual or bicultural applicants and applicants with lived experience of psychiatric conditions are encouraged to apply.

About the company

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

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Simplify's Take

What believers are saying

  • Vinfen added Melissa Shannon as vice president of policy and strategy on August 11, 2026.
  • Gateway Arts raised more than $120,000 in July 2026, strengthening donor-backed programs.
  • The Lowell Restoration Center gives Vinfen a visible, state-backed crisis-care platform through 2028.

What critics are saying

  • Massachusetts staffing shortages hit direct care roles; Vinfen faced layoffs or unpaid leave in 2026.
  • DMH contract dependence creates budget risk; the Lowell extension added only about $250,000.
  • The Commonwealth’s 2026 Skyline Drive case shows Vinfen’s landlord and placement ecosystem faces legal scrutiny.

What makes Vinfen unique

  • Vinfen operates Massachusetts and Connecticut community behavioral health, disability, and brain-injury services.
  • Restoration Center of Greater Lowell opened March 31, 2026 as 24/7 crisis diversion.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Pet Insurance

Paid Vacation

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Employee Referral Bonus

Employee Discounts