Q

Qualfon

Offers 360-degree customer experience support

Vice President of Business Development - Fulfillment, Direct Mail

Account ExecutiveConfirmed live in the last 24 hours
Full-timeUnited States$100k - $150k /yr

About the Job

Requirements

  • Demonstrated alignment with Qualfon values, including integrity, accountability, collaboration, respect, service orientation, and a commitment to doing the right thing.
  • At least 5 years of successful new-business sales experience in marketing services, direct mail, or collateral fulfillment, with a proven track record as a business originator.
  • Subject matter expertise in marketing collateral fulfillment, including print-on-demand, inventory management, kitting, and pick, pack, and ship.
  • Familiarity with eStores and web-to-print ordering portals that let field sales teams, dealers, and franchisees order branded materials.
  • Working knowledge of direct mail, including data and list processing, variable data printing, and postal optimization.
  • Understanding of the marketing needs of target verticals, such as dealer and co-op marketing programs in automotive, promotional and sampling programs in consumer packaged goods, and version-controlled, compliance-driven literature fulfillment in pharmaceuticals.
  • Understanding of how decision-makers evaluate and select a marketing services provider.
  • Strong grasp of business-to-business sales (channel, field, and/or enterprise), demand generation, and go-to-market strategy.
  • Ability to show how the company's solutions impact a client's return on investment.
  • Current knowledge of industry trends and market developments.
  • Ability to continue prospecting when traction takes time and tailor the approach to each customer and functional area.
  • Ability to communicate effectively, work as part of a team, and sell integrated solutions that drive market share and profitability.
  • Proficiency with Salesforce and Microsoft 365, including Word, PowerPoint, and Excel.

Responsibilities

  • Work with management to develop and execute the go-to-market plan for target verticals, including the listed automotive, consumer packaged goods, and pharmaceutical segments.
  • Sell the company's solutions to key decision-makers within those verticals, including marketing, brand, trade marketing, sales operations, and procurement leaders.
  • Drive complex, consultative sales spanning multiple product groups and divisions, including print-on-demand, marketing collateral fulfillment, eStores, direct mail, and third-party logistics and eCommerce fulfillment.
  • Navigate organizational dynamics effectively, both within client organizations and internally.
  • Own the full business development cycle: prospecting and lead generation, opportunity qualification, needs assessment, competitive positioning, proposal and presentation development and delivery, and contract negotiation and execution.
  • Identify and coordinate the internal resources needed to close deals.
  • Resolve issues that arise after the proposal stage.
  • Travel as needed.

Desired Qualifications

  • Existing relationships within automotive, consumer packaged goods, or pharmaceutical marketing organizations.
  • Experience with ZoomInfo, Salesloft, and LinkedIn Sales Navigator.
  • A bachelor's degree in sales, entrepreneurship, business, or marketing is a plus but not required.

About the Company

Qualfon

Offers 360-degree customer experience support

Qualfon delivers end-to-end customer experience support for brands, combining human agents with AI-enabled tools to manage interactions across channels. Its approach centers on mission-driven processes that place people at the heart of each touchpoint, using CXM solutions to tailor service at scale. Compared with competitors, Qualfon emphasizes a human-centered, empathetic service model that balances efficiency with personalized care rather than one-size-fits-all outsourcing. Its goal is to improve customer loyalty and lifetime value while making operations more effective and brand-positive.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Coeur d'Alene, ID
Founded
1995

Recently Posted Jobs

Explore more opportunities at Qualfon

See more jobs