Boyne Resorts

Runs ski, golf, and outdoor resorts across North America

Mountain Sports School Sales Agent

Retail SalesPosted on Nov 9

Full-timeBig Sky, MT, USANo salary listedIn-person

About the Job

Requirements

Previous customer service and/or resort experience is preferred.
Experience with outdoor activities or recreational sales is a plus.
Excellent written and verbal communication skills are required.
Confidence using computers and Microsoft Office Suite is required.
Ability to prioritize and remain calm during busy periods is required.
The candidate should be outgoing, approachable, and enthusiastic about skiing and snowboarding.
Familiarity with RTP | One Resort software is a plus.

Responsibilities

Build expert-level knowledge of Big Sky Resort and the Mountain Sports School to guide guests toward appropriate lesson options.
Accurately process lesson and lift ticket sales, capture guest information, and maintain professionalism.
Deliver customer service while handling high volumes of in-person interactions.
Keep the sales desk clean, organized, and ready for the day's traffic.
Provide personalized attention to guests and ensure they have the information they need.

Desired Qualifications

Previous customer service and/or resort experience.
Experience with outdoor activities or recreational sales.
Familiarity with RTP | One Resort software.

Overview

As a Mountain Sports School Sales Agent, you’ll be the go-to resource for guests looking to elevate their ski and snowboard experience at Big Sky Resort. From first-timers to lifelong skiers, you’ll help guests of all ages find the right lesson and lift access, while creating a welcoming and efficient front-line experience. This is a guest-facing, fast-paced role ideal for a friendly communicator who thrives on making each guest feel informed and excited to hit the slopes.

Responsibilities

Build expert-level knowledge of Big Sky Resort and the Mountain Sports School to confidently guide guests toward the right lesson options
Accurately process lesson and lift ticket sales while capturing guest information and maintaining a high level of professionalism
Deliver exceptional customer service while juggling high volumes of in-person interactions
Keep the sales desk area clean, organized, and ready for the day’s traffic
Provide friendly and personalized attention to every guest—ensuring they leave with all the information (and stoke!) they need

Qualifications

Previous customer service and/or resort experience preferred
Experience with outdoor activities or recreational sales is a plus
Excellent communication skills—both written and verbal
Confident with computers and Microsoft Office Suite
Skilled at prioritizing and staying calm during busy times
Outgoing, approachable, and genuinely excited to talk about skiing and riding
Familiarity with RTP | One Resort software is a plus

All full time seasonal team members can enjoy the following benefits:

FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
Discounted vouchers for skiing at Big Sky Resort for friends and family
Discounted ski/snowboard rentals with a free team member lesson
25%-50% off F&B and Retail at all Boyne outlets
Eligibility for affordable Team Member Housing
Lodging discounts for friends and family
Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
Wellness Day and Eligibility for PTO
Monthly team member events

About the Company

Boyne Resorts

Runs ski, golf, and outdoor resorts across North America

Boyne Resorts operates mountain and lakeside destinations across North America, selling ski access, outdoor recreation, golf, lodging and dining to travelers. Its collection includes Big Sky, Cypress Mountain and Gatlinburg SkyPark, alongside Boyne Golf courses and Boyne Country Sports, an outdoor retailer with Michigan stores and nationwide online sales. Boyne Mountain combines skiing with an indoor waterpark, while Gatlinburg SkyPark runs scenic chairlift and pedestrian bridge attractions in Tennessee. Guests pay for recreation and accommodation, and also buy meals and equipment at its properties and stores. Boyne traces its roots to a 1947 land purchase for Boyne Mountain and is headquartered in Petoskey, Michigan.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Petoskey, MI
Founded: Not listed

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