Tricon Residential

Residential real estate rental property operator

Maintenance Technician III

Building & Property MaintenancePosted on Nov 11

Full-timeColumbia, SC, USANo salary listed

About the Job

Requirements

Skilled in installation, troubleshooting, and repair of maintenance items, including HVAC, plumbing, electrical, doors, windows, cabinetry, and painting.
Experience using technology such as laptops, iPads, and iPhones.
Ability to work on-call and overtime hours as needed.
Ability to communicate effectively in writing and verbally with team members, residents, and vendors.
Ability to work safely while wearing personal protective equipment.
EPA 608 Certification for Refrigerant Management, at least Type II or Universal Certification.
High school diploma or GED.
Five years of maintenance or construction background.
Ability to work in environmentally and physically challenging conditions.
Ability to regularly lift objects weighing 50 pounds or more.
Ability to sit, talk, hear, stand, move, grasp, squeeze, handle, feel, reach, push, pull, twist, stoop, kneel, squat, bend, crouch, and climb and descend stairs and ladders as required.
Close vision, distance vision, and depth perception.
If driving a company-provided vehicle, ability to coordinate hands and feet while using vision and hearing to drive safely.

Responsibilities

Communicate clearly, compassionately, and empathetically with team members, residents, and vendors.
Provide customer service when interacting with team members, residents, and vendors.
Coordinate with the Assistant Maintenance Manager – Tech and/or Centralized Maintenance Coordinator to prioritize daily tasks.
Respond to and complete service requests professionally and promptly.
Maintain a clean and safe work environment.
Diagnose, troubleshoot, clean, maintain, repair, and replace HVAC systems and components, including filters, coils, evaporators, condensate lines and pans, condenser units, thermostats, fans, motors, belts, capacitors, contactors, relays, compressors, refrigerant lines, electrical connections, wiring, circuit breakers, and ductwork; measure airflow and pressure levels and handle refrigerant as needed.
Explain HVAC issues and repairs clearly to residents and provide maintenance tips to help prevent future problems.
Repair or replace faucets, sinks, toilets, water heaters, garbage disposals, and other plumbing components, and clear drain lines.
Repair or replace caulking, grout, and crack fillers.
Test electrical current and troubleshoot minor electrical repairs.
Repair or replace electrical outlets, switches, breakers, GFCI outlets, three-way switches, light fixtures, ceiling fans, and other electrical components.
Repair or replace pre-hung doors, locksets, doorknobs, strikers, latches, hinges, door stops, lockboxes, and other minor hardware.
Repair or replace windows, screens, blinds, and other window components.
Repair or replace baseboards, door casings, trim moldings, quarter round, base shoe, and other related components.
Repair or replace cabinet doors, drawers, hinges, and other cabinetry components.
Repair wall holes, apply texture, touch up and paint walls and trim, and perform minor painting.
Complete time sheets accurately and enter required data into work orders.
Use work order systems, inventory tracking systems, and company vehicles effectively to support productivity and improve maintenance service.
Travel daily between properties.

Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage.

Job Description

The Maintenance Technician III is responsible for performing a wide range of maintenance and repair tasks, with a focus on HVAC systems, plumbing, electrical work, and general repairs. This role requires strong communication skills, exceptional customer service, and the ability to manage and complete service requests efficiently while maintaining a clean and safe work environment.

Essential Duties and Responsibilitiesinclude the following but are not limited to the job specifications contained herein.Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

Communicate clearly, compassionately, and with empathy when speaking with team members, residents and vendors
Provide exceptional customer service when interacting with team members, residents and vendors
Communicate with the Assistant Maintenance Manager – Tech (AMM-T) and/or Centralized Maintenance Coordinator (CMC) to prioritize tasks throughout the day
Respond and complete service requests in a professional and timely manner
Consistently maintain a clean and safe work environment
Repair HVAC systems including, but not limited to:
- Diagnosis and troubleshooting - using diagnostic tools and equipment to assess the root cause of the problem to ensure the system operates efficiently and safely
- Cleaning and maintenance - Replace HVAC air filters, cleaning coils and evaporators, clear condensate drain lines and pans, clean dust, plants and debris in and around the condenser units to provide optimal airflow
- Repairing or replacing components – Thermostats, fans, motors, belts, capacitors, contactors, relays, compressors, etc.
- Refrigerant handling – Checking and charging refrigerant levels, repairing refrigerant line leaks
- Electrical work – Inspecting and repairing electrical connections, replacing faulty wiring or circuit breakers
- Ductwork – Inspecting, sealing leaks in ductwork, measuring airflow and pressure levels, repairing or replacing damaged ducts
- Resident education – Explaining the issue and repair process to the residents clearly and simply while providing maintenance tips to prevent future problems
Repair or replace faucets, sinks, toilets, water heaters, garbage disposals, clear drain lines, and other minor plumbing repairs
Repair or replace caulking, grout, and various crack fillers as needed
Accurately test for electrical current and troubleshoot minor electrical repairs
Repair or replace electrical outlets, switches, breakers, GFCI’s, 3-way switches, light fixtures, ceiling fans and other minor electrical repairs
Repair or replace pre-hung doors, locksets, doorknobs, strikers, latches, hinges, door stops, lockboxes, and other minor hardware repairs
Repair or replace windows, window screens, window blinds, window rescreening and other minor window repairs
Repair or replace baseboards, door casings, trim moldings, quarter round, base shoe, and other minor hardware repairs
Repair or replace cabinet doors, drawers, cabinet hinges, and other minor cabinetry repairs
Repair wall holes, texture, touch up and paint walls and trim and other minor painting t
Accurately fill out time sheets and enter all required data into work orders correctly
Accurately utilize technology (work order system, inventory tracking system, company vehicles, etc.) to drive productivity and continuous maintenance service improvement

Qualifications:

Skilled in installation, troubleshooting, repair of, but not limited to the items listed above
Experience in leveraging technology (laptop, iPad, iPhones, etc.)
Ability to work on-call and overtime hours, as needed
Ability to correspond (in writing and verbally) effectively with team members, residents, and vendors
Work safely, wearing Personal Protective Equipment (PPE)

Minimum Requirements:

EPA 608 Certification for Refrigerant Management (At least Type II or Universal Certification required)
High school diploma or GED
5 years maintenance/construction background
Daily travel between properties
Must be able to work in environmentally and physically challenging working conditions
Must be able to lift objects weighing 50lbs or more regularly
Must be able to effectively communicate verbally and in writing

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including:

Frequently required to sit, talk, and hear.
Regularly required to stand and move; use hands to grasp, squeeze, finger, handle, and feel; reach, push, and pull with hands and arms; twist; reach overhead; stoop, kneel, squat, bend, and crouch.
Regularly required to climb and descend stairs and ladders.
Regularly lift, carry, and move up to 50 pounds.
Vision abilities required by this job include close vision, distance vision, and depth perception.
If driving a company-provided vehicle: coordinate hands and feet, incorporating vision and hearing, to drive safely.

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.

#TriconHomes

About the Company

Tricon Residential

Residential real estate rental property operator

Tricon Residential owns and operates a diversified portfolio of single-family and multi-family rental homes across North America. It buys, renovates, and manages residential properties to provide long-term rental housing for individuals and families, generating income from rents. The company targets high-growth markets and maintains a resident-first approach with professionally managed properties, online rent payments, maintenance requests, and smart-home features to offer a convenient living experience. Its differentiators include geographic diversification across many markets to spread risk and a strong emphasis on service quality through online platforms and resident support. The goal is to provide reliable, comfortable housing while growing its rental portfolio in desirable markets.

Company size: 501-1,000
Company stage: IPO
Headquarters: Toronto, Canada
Founded: 1988

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