Maersk

Global container shipping and end-to-end logistics

Inland Associate - Documentation

Logistics & TransportationConfirmed live in the last 24 hours

Full-timeChennai, Tamil Nadu, IndiaNo salary listed

About the Job

Requirements

Basic knowledge of CFS activities related to export, import, bonding, and warehousing.
Fundamental knowledge of systems.
Analytical skills.
Problem-solving skills.
Ability to multitask.
Ability to understand the needs of customers, including CHA, importers, and consignees.
Understanding of hazardous cargo characteristics and HSSE compliance.

Responsibilities

Handle CFS import documentation and billing.
Follow the CFS documentation process and ensure compliance with standard operating procedures.
Collect appropriate documents from customers, including bills of lading, bills of entry, out-of-charge documents, and delivery orders, during cargo and container gate-in and gate-out.
Upload IAL in the system, create work orders, generate gate-out passes, and complete billing.
Check system records and endorse cargo and container availability status in CFS to customs.
Document customs-detained cargo and containers and submit reports to customs as required.
Bill customers using CFS tariffs and contract rates, ensuring timely and error-free billing.
Coordinate payment collection with the cashier when invoicing cash customers.
Interact with shipping lines regarding delivery orders and bills of lading during contingencies.
Reconcile empty containers daily after de-stuffing.
Validate manual billing and payment receipts when issuing manual gate-out passes.
Follow up with vendors on invoices and process them for timely payment.
Prepare and send timely management information system and periodic reports to relevant stakeholders.
Coordinate daily activities with customs officials, customer service, and the cashier team.
Coordinate with the control tower during contingencies involving laden container arrivals and empty container evacuation.
Assist customers in a pleasant manner and support customer service in resolving customer queries.
Respond promptly to customer email queries related to documentation and invoicing.
Plan ahead and communicate customer special requests to the internal team.

APM Terminals

Position Title: Inland Associate -Documentation

Working Location:

Maersk CFS, Ground Floor No 78, Anuppam pattu village, Minjur, Ponneri Taluka, Thiruvalluvar dist,
Chennai- 601203 India

Job Description:

Inland Associate CFS Import documentation:

Responsible for CFS -import documentation & billing.
Follow up on CFS documentation process & compliance in line with SOP.
Ensure to collect appropriate documents from customers viz BL/BOE/OOC/DO etc. during gate IN & OUT of cargo/container from CFS.
Uploading IAL in system/work order/gate-out pass generation & billing.
Endorsing container/cargo availability status in CFS to customs after thorough check in system.
Accountable for documenting customs detained cargo/container and submitting report to customs as and when required.
Billing to customers using CFS tariff and contract rate.
Ensure timely billing to customers with error free service.
Ensure on payment collection with cashier on invoicing for cash customer.
Interacting with shipping lines in case of the contingency regarding DO/BL.
Reconciliation with empty container post de-stuffing on daily basis.
Ensure to validate manual billing & receipt of payment while issuing manual gate out pass.
Invoice follow up with vendor and process it for on time payment.
Responsible for preparing and sending timely MIS/ periodic reports to the respective stake holders.

Working in co-ordination with customs officials, customer service & cashier team on day-to-day activities.
Interaction with control tower team in case of contingency on laden container arrival & empty container evacuation.

Ability to understand customers (CHA-Importer-consignee) needs and helping them out in pleasant manner.
Support customer service in customer query resolution.
Timely responding to e-mail queries to the customers, related to documentation/invoicing.
Pre-planning and communicating internal team on special request from customer.
Understanding characteristics of hazardous cargo and HSSE compliance.

What we are looking for:

Basic knowledge in CFS related activities-Export/import/bonding/warehousing.
Fundamental knowledge in systems.
Analytical skills
Problem solving
Multitasking ability

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

About the Company

Maersk

Global container shipping and end-to-end logistics

Maersk is an integrated logistics provider that connects and simplifies customers’ supply chains through global shipping and end-to-end logistics services. Its offerings span ocean freight, inland transportation, warehousing, and supply chain management, all coordinated with digital tools that give customers visibility and control over shipments. Unlike traditional shipping lines, Maersk positions itself as a comprehensive logistics partner that integrates multiple modes of transport and services to create seamless, transparent supply chains. The company pursues a global reach—operating in 130 countries with more than 100,000 employees—to serve businesses of all sizes. Its goal is to make global trade smoother by delivering end-to-end logistics solutions that unify what moves by sea, land, and in between.

Company size: 10,001+
Company stage: IPO
Headquarters: Copenhagen, Denmark
Founded: 1904

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