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International Rescue Committee

Global humanitarian nonprofit delivering emergency relief

Field Operations Manager

Business & StrategyPosted on Nov 9
Full-timeDiffa, NigerNo salary listed

About the Job

Requirements

  • A university degree at Bac +3 in project management, operations, or a similar field is required.
  • At least 3 years of management experience in international non-governmental organizations is required, ideally in Diffa, supervising program-support services including Human Resources and Administration, Finance, Logistics, and Security and Humanitarian Access.
  • Ability to think strategically while solving day-to-day problems is required.
  • Proven competence in analyzing systems and processes and experience developing monitoring and evaluation systems are required.
  • Excellent written and oral communication skills in French and English are required.
  • Willingness to travel extensively to visit field sites and support living conditions while traveling in these areas is required.
  • Ability to set goals and work independently while contributing as a team member is required.
  • Ability to work effectively in an unstable security environment and under administrative and programmatic pressure is required.
  • Ability to adapt to actual field conditions is required.
  • Professional management experience, including people and project management, is required.
  • Strong organizational and coordination skills are required.
  • Experience working successfully and diplomatically with local stakeholders, including local and international non-governmental organizations and government entities, is required.

Responsibilities

  • Coordinate and supervise all operational and support functions at the Diffa base, including local support teams.
  • Review, validate, and track terms of reference, activity plans, and reports to ensure operational and budgetary consistency and compliance with required technical reviews.
  • Approve operational advance requests within established authority limits.
  • Verify and approve operational expenses within the role's authority threshold, ensuring program expenses follow the standard approval chain through the relevant Project Manager.
  • Supervise travel advance requests and clarify authorization and signature levels in close coordination with Administration, Logistics, and Finance teams.
  • Approve travel orders with Security, Logistics, and Administration teams, ensuring rigorous, realistic, and safe movement planning; efficient use of vehicles and resources; and compliance with local authorities' requirements.
  • Proactively identify operational constraints and malfunctions and coordinate their resolution with Programs, Finance, Supply Chain, and Human Resources/Administration departments.
  • Monitor operational budgets, including cash flow, forecasts, expense control, financial reporting, and active participation in budget-versus-actual reviews for grants in Diffa.
  • Maintain proactive communication with field Finance to facilitate payments, assistance, and urgent operational needs.
  • Ensure operations support program objectives and delivery in accordance with technical standards and performance indicators.
  • Ensure the safety of personnel, assets, and infrastructure in collaboration with the Regional Security Manager, Humanitarian Access Coordinator, program teams, and logistics teams.
  • Keep security plans updated and ensure standard operating procedures are effectively shared, understood, and applied by all personnel.
  • Participate in security-context analysis, incident monitoring, and humanitarian-access decisions.
  • Organize and facilitate regular Security–Access technical meetings to clarify roles and responsibilities and support structured information flow.
  • Prepare and send a structured weekly update to the Deputy Director of Operations on activity progress, operational constraints, and identified risks.
  • Organize and facilitate the base's weekly coordination meeting.
  • Define the frequency, format, and channels for operational reports to the Country Director, Deputy Director of Programs, Deputy Director of Operations, technical departments, and, where appropriate, the Country Director.
  • Work closely with Project Managers and technical teams to monitor indicators, data quality, and implementation of recommendations from performance reviews.
  • Maintain regular, professional, and transparent relationships with local administrative, customary, and security authorities.
  • Represent IRC at departmental and regional levels with authorities, clusters, national and international non-governmental organizations, and institutional partners.
  • Ensure programs are represented in technical forums and sector clusters, promote intervention visibility, and coordinate with partners for an integrated response.
  • Monitor the multisectoral humanitarian context with technical services and communities, and maintain knowledge of local Annual Intervention Plans and Communal Development Plans.
  • Track leave, absences, mission plans, and administrative support for operational personnel.
  • Ensure IRC Human Resources policies and procedures are applied and followed at the base.
  • Supervise management of buildings, vehicle fleet, fuel, generators, electricity, and material flows.
  • Support critical and urgent logistics operations.
  • Maintain clear, regular, and structured communication with Supply Chain coordination and ensure compliance with IRC Niger purchasing thresholds and procurement policies.
  • Coordinate field movements, travel orders, and logistics-resource needs with program teams.
  • Contribute to implementing IRC Niger's country-office Strategic Action Plan.
  • Participate in needs assessments, context analyses, and the design of emergency responses.
  • Contribute to project-proposal formulation, budget development, and operational planning for new interventions; supervise quality assessments; participate in project reviews; and support integration of gender, inclusion, and safeguarding approaches.
  • Coach, train, mentor, and evaluate the performance of base support teams.
  • Develop and monitor individual development plans with national leads for Operations, Supply Chain, Human Resources/Administration, IT, and Security.
  • Promote an organizational culture based on compliance, safeguarding, respect, accountability, and inclusion.

Desired Qualifications

  • Understanding local languages is an advantage.
  • Cultural sensitivity and interest and ability to work with a multiethnic and multidisciplinary team are desired.
  • Strong ability to support teamwork, coach and develop personnel, and encourage cross-functional collaboration is desired.
  • Strong interpersonal skills and ability to represent IRC effectively in forums and with external stakeholders are desired.
  • Ability to communicate ideas and concepts clearly and convincingly to internal and external stakeholders is desired.

About the Company

International Rescue Committee

Global humanitarian nonprofit delivering emergency relief

Emergency relief and long-term support provider active in 40+ countries and 26 U.S. cities, offering health, education, safety, economic, and protection services to people affected by conflict, displacement, or disasters. It runs refugee resettlement, mental health care, primary healthcare, vocational training, and protection programs, with operations that combine direct services and advocacy. Its distinct approach comes from a large global footprint, extensive field experience, a focus on dignity and resilience, and evidence-based programs supported by initiatives like the Airbel Impact Lab. The goal is to lessen suffering, protect human rights, and help communities recover and thrive through inclusive, long-term strategies that empower those affected by crises.

Company size
10,001+
Company stage
Grant
Total funding
$500K
Headquarters
New York City, New York
Founded
1933

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