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GIA

AI-powered growth platform for professional services

Director of Research

Physical SciencesPosted on Nov 11
Full-time$150k - $205k /yr

About the Job

Requirements

  • A Ph.D. in geology, mineralogy, gemology, physics, chemistry, materials science, or a related scientific field is required.
  • At least twelve years of progressively responsible research experience in gemology, mineralogy, materials science, or a closely related scientific field is required.
  • At least ten years of people leadership experience, including demonstrated success leading scientific leaders and geographically dispersed or comparably complex research organizations, is required.
  • A strong record of peer-reviewed publications and presentations at professional conferences, with recognized standing in the gemological or related scientific community, is required.
  • Expertise in analytical techniques used in gem research and identification, such as spectroscopy, trace element analysis, and imaging, as well as experience developing and validating new methods and instruments, is required.
  • Demonstrated accountability for a significant research budget, laboratory facilities and equipment, and a portfolio of multiple research programs is required.
  • Demonstrated success building partnerships with universities, research institutions, and industry organizations, and influencing senior stakeholders across Identification, Education, Instrument Development, Quality, Finance, and related functions, is required.
  • Regular on-site presence is required, with hybrid flexibility consistent with business and leadership needs.
  • The ability to travel domestically and internationally, generally 20–30% of the time, to GIA locations, conferences, trade shows, and partner institutions is required.
  • The ability to work across global time zones and respond to significant scientific, operational, or stakeholder issues outside standard local business hours is required.
  • The employee must handle confidential scientific, intellectual property, employee, financial, and business information with appropriate discretion.
  • The employee must follow GIA safety protocols and wear personal protective equipment as required when working in laboratory environments.
  • When performing research or technical review, the employee must be able to grasp and manipulate small objects using tweezers, stone holders, microscopes, and analytical instruments, requiring fine motor skills and eye-to-hand coordination.

Responsibilities

  • Define and execute a multi-year global research strategy and annual research plan aligned with GIA's mission, GIA FIRST priorities, and the current and future needs of laboratory and education services.
  • Lead GIA's scientific programs in gemstone identification, treatments, origin determination, and laboratory-grown materials; set research priorities and allocate resources based on scientific merit, service impact, and risk.
  • Advance analytical methods and technologies that improve gemological research and testing, including emerging techniques, data science, and advanced analytics; anticipate industry developments and new materials that require a research response.
  • Maintain a global roadmap for research capability, technology, equipment, and facilities; prioritize investments using business cases and risk analysis.
  • Oversee the global portfolio of research projects; establish governance, milestones, and review processes that ensure projects are delivered on time, within budget, and to scientific standards.
  • Ensure scientific accuracy, reproducibility, and ethical research practices; establish standards for experimental design, data management, documentation, and peer review across research teams.
  • Ensure compliance with applicable regulatory, safety, and institutional standards for research activities, laboratory operations, data, and intellectual property.
  • Review research findings for validity and readiness before publication or transfer into services, and resolve significant scientific questions or disputes.
  • Partner with Identification leaders to translate research findings into improved, validated testing procedures, and provide the scientific evidence that informs methodology decisions for GIA's identification services.
  • Provide scientific support for complex identification cases, emerging treatments, and new materials, and coordinate a rapid research response to industry developments that affect GIA's services.
  • Collaborate with GIA's Instrument Development team to define requirements and develop and validate innovative, reliable instruments that meet GIA's needs and advance the global gem and jewelry industry.
  • Partner with Education leaders to ensure GIA's curriculum and learning materials reflect current research and scientific standards.
  • Lead research scientists and technical staff across GIA locations through research managers and principal scientists; set clear accountabilities, operating rhythms, and expectations for scientific and leadership behavior.
  • Own the global research budget, forecasts, workforce plan, and resource allocation, including laboratory facilities and equipment; explain variances and implement corrective action.
  • Build succession depth for critical scientific and leadership roles through talent reviews, development plans, mentoring, mobility, and targeted recruitment of scientific talent.
  • Foster a culture of collaboration, curiosity, and responsible innovation aligned with GIA values; lead change with clear communication and disciplined adoption planning.
  • Build and maintain partnerships with universities, research institutions, and industry organizations that extend GIA's scientific capability and reputation, with appropriate agreements and protection of GIA's interests.
  • Review and approve research findings for publication; publish scientific papers and ensure GIA's research is communicated through peer-reviewed journals, GIA publications, and other appropriate channels.
  • Present research results at professional conferences, trade shows, and related events, and represent GIA with credibility in scientific, industry, and institutional forums.
  • Serve as a scientific advisor to GIA executives, Business Development, and Marketing, ensuring external claims accurately reflect GIA research and capabilities.

Desired Qualifications

  • A Graduate Gemologist (G.G.) credential, FGA diploma, or comparable recognized gemological qualification is preferred.
  • Experience leading globally distributed research teams and scientific collaborations is preferred.

About the Company

GIA

AI-powered growth platform for professional services

Gia provides an all-in-one AI-powered growth platform for professional service firms, agencies, and consultants. It uses AI agents to automate growth tasks: Audience Agent maps a firm’s network to surface warm introductions and potential clients; a virtual account coordinator organizes client data, summarizes calls, and preps for meetings; Content Agent turns client conversations into LinkedIn posts and harvests testimonial-ready feedback. It also tracks referrals, upsell opportunities, and potential churn to keep a continuous sales pipeline. Unlike traditional CRMs, Gia combines lead generation, client management, and content creation in one integrated tool to grow revenue and productivity for professional services.

Company size
1-10
Company stage
Seed
Total funding
$1.1M
Headquarters
Canada
Founded
1978

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