Head of Account Management - Enterprise Strategic

This role manages a portfolio of Strategic brands within Uber Eats Enterprise Japan. Your day-to-day will range from deep strategic planning and execution to hands-on tasks that ensure the strong growth and success of our largest brands.

This is a key playing-manager role: you will personally manage one to two key accounts while also leading a team of sales managers (AM, CSM, and AC), providing coaching, direction, and leadership.

You'll collaborate closely with cross-functional teams to maximize partner performance. In this role, you won't just impact a client's sales, you will influence their overall digitalization strategy and long-term business evolution.

What the Candidate Will Do

1. Lead and develop the team | Provide coaching, direction, and leadership for a team of sales managers
2. Drive cross-functional strategy | Work with XFN stakeholders to develop strategies to grow, engage, and deliver on Restaurant Partners' core objectives
3. Prioritize and segment | Plan and prioritize your team's focus areas and customer segmentation to ensure high efficiency and attainment of customer objectives, taking a strategic, solutions-based approach
4. Manage performance | Run regular review sessions with your team to track progress against goals, coaching and advising to close any performance gaps

5. Own strategic accounts | Build strong partnerships with the clients you directly manage, driving their digitalization by engaging with C-level executives

Basic Qualifications

1. Proven experience managing complex stakeholder environments, with the ability to influence and align diverse internal and external partners toward shared goals
2. 10+ years of sales experience, including 3+ years of people management experience
3. Strong communication skills in both English and Japanese
4. Strong negotiation and deal-making skills, with demonstrated success driving mutually beneficial commercial outcomes in a fast-paced, ambiguous environment
5. Excellent planning and organizational skills, with the ability to balance long-term strategic thinking with day-to-day executional excellence

6. Solid commercial acumen, including the ability to understand P&L drivers, evaluate trade-offs, and make data-informed decisions to drive growth

Preferred Qualifications

1. Industry background in technology, e-commerce, digital media, or food & beverage
2. Proven ability to thrive in a fast-paced, high-growth environment, with the resilience to adapt to changing priorities
3. Financial acumen with the ability to interpret and act on P&L and commercial data