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Highgate

Hospitality and travel-focused venture capital

Meeting & Events Manager

Program ManagementUpdated on Nov 10
Full-timeNew York, NY, USA$70k - $75k /yrIn-person

About the Job

Requirements

  • Previous experience in event management, member programming, or hospitality, preferably within a private club, luxury hotel, or high-end hospitality environment.
  • Strong understanding of luxury service standards, event logistics, and VIP member expectations.
  • Experience with food and beverage operations, catering, vendor management, and event budgeting.
  • Ability to manage multiple priorities simultaneously with strong organizational skills and attention to detail.
  • Strong written and verbal communication skills and a professional, service-oriented approach.
  • Ability to build relationships with members, colleagues, and external partners.
  • Proficiency in Microsoft Office; experience with Club Essentials, Reserve, or comparable event management software is preferred.
  • Ability to exercise discretion, sound judgment, and professionalism in a fast-paced environment.
  • Flexibility to work evenings, weekends, and holidays as required by the Club's event calendar.

Responsibilities

  • Serve as the lead coordinator for all member programming, including social, cultural, educational, family, card, and recurring Club events.
  • Work with programming committees to coordinate meetings, gather suggestions, develop initiatives, and execute the Club's event calendar.
  • Review member event requests and evaluate programming opportunities based on member interests, attendance, and financial considerations.
  • Develop relationships with cultural institutions, entertainment venues, instructors, and other partners to secure unique member experiences.
  • Conduct periodic member surveys to assess programming interests and satisfaction.
  • Oversee event planning, including scheduling, budgeting, pricing, menus, entertainment, décor, and vendor coordination.
  • Review historical event attendance, expenses, and feedback to guide future planning.
  • Coordinate event dates with the Club's overall calendar, considering holidays, school schedules, and private functions.
  • Collaborate with the Executive Chef and Food & Beverage team on menus, service arrangements, and event requirements.
  • Source and negotiate with vendors, entertainers, guest speakers, and instructors while maintaining budgets and approval procedures.
  • Work with Marketing to ensure event descriptions, registration details, pricing, and promotional materials are accurate and submitted on time.
  • Manage event registrations, capacity limits, guest policies, and cancellation deadlines.
  • Prepare, update, and distribute Banquet Event Orders (BEOs), floor plans, and event timelines to relevant departments in a timely manner.
  • Maintain complete event records in Club Essentials, Reserve, and other management systems.
  • Coordinate with Culinary, Food & Beverage, Banquets, Membership, and Marketing to ensure seamless event execution.
  • Conduct pre-event inspections to verify room setups, staffing, equipment, catering, and other logistical requirements.
  • Oversee day-of-event operations, including vendor coordination, member check-in, event flow, and special requests.
  • Maintain a visible presence at events, ensure exceptional service, and promptly address issues.
  • Coordinate event photography and post-event materials with Marketing when relevant.
  • Serve as a primary point of contact for member event inquiries, registrations, and special requests.
  • Build relationships with members, encourage event participation, and provide personalized service to members and VIP guests.
  • Respond professionally and promptly to member calls, emails, and requests.
  • Assist with Club tours for prospective members and support membership engagement initiatives.
  • Collaborate with the Membership team to enhance the overall member experience.
  • Develop and monitor event budgets, pricing, expenses, and projected revenues in coordination with Club leadership.
  • Track attendance and registration trends to evaluate event performance and profitability.
  • Coordinate vendor invoices, payments, and event-related expenses with Accounting.
  • Ensure accurate attendance records, event closeouts, and timely member billing through Club Essentials.
  • Maintain organized vendor records, pricing information, and historical event data.
  • Evaluate event results and member feedback to identify opportunities for improvement.
  • Maintain effective communication across departments and support additional Membership and Events initiatives as needed.

Desired Qualifications

  • Experience with Club Essentials, Reserve, or comparable event management software.
  • A creative, proactive, and resourceful approach to developing successful member experiences.

About the Company

Highgate

Hospitality and travel-focused venture capital

HTV is the venture capital arm of Highgate, funding early-stage and growth-stage technology companies that serve the hospitality and travel industries, with a focus on Seed and Series A rounds in North America and Europe. It backs startups in areas like revenue management, B2B marketplaces, business intelligence, alternative accommodations, and restaurant tech, providing capital and strategic support to help them scale. HTV stands out by combining hospitality domain expertise with venture funding, leveraging Highgate’s asset base of over 500 owned or managed hotels, 84,000+ rooms, and more than $20 billion in assets under management to accelerate portfolio growth. Its goal is to grow tech-enabled hospitality and travel ecosystems by aligning portfolio company success with Highgate’s network, resources, and strategic interests.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
Not listed

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