IT Operations (1)

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

In Samsara’s Business Technology Core IT team, we work to deliver awesome systems, support, and experiences that enable our teams to be as impactful as possible. As a member of the team, you’ll help own network technology and processes that enable our people to do their best work. We are responsible for identifying, designing, implementing, and supporting the applications and networks to create a streamlined experience for Samsarians. As a Network/Infrastructure Engineer on the team, you will work alongside our senior network engineers to help maintain, optimize, and troubleshoot our global on-premise network infrastructure, with a particular focus on our Cisco Meraki environment. This is a great opportunity for someone early to mid-career in network engineering to build hands-on expertise while learning from experienced mentors, all while helping ensure high availability and performance for a growing company. You will work closely with operations team members to operate, repair, and improve existing network infrastructure, including providing tier-1 and tier-2 support to other members of the Information Technology team and escalating more complex issues to senior engineers as needed.

This role is based at our Bangalore office and requires on-site presence 3 days a week.

You should apply if:

You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
You are the architect of your own career: If you put in the work, this role is a launchpad rather than your last stop at Samsara. You’ll work alongside senior network engineers who will mentor you, and we’ve built a culture that encourages rapid career development and countless opportunities to grow your networking craft in a hyper growth environment.
You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

Click here to learn about what we value at Samsara.

In this role, you will:

Configure, install, and maintain network hardware and software components, including Meraki switches, access points, and firewalls, under the guidance of senior network engineers.
Perform hands-on troubleshooting and issue resolution for day-to-day network incidents, using the Meraki Dashboard, Wireshark, and packet captures to help identify root cause, escalating more complex issues to senior team members.
Assist in developing and deploying network automation scripts and tools to enhance efficiency, partnering with senior engineers on more advanced automation projects.
Support network maintenance activities including hardware and software upgrades, migrations, capacity upgrades, and decommissioning.
Collaborate with other IT team members to integrate network systems with other applications and systems.
Help build and maintain dashboards and reporting to monitor the health and performance of our network environments.
Provide technical support and training to end-users as needed.
Create and update documentation for network designs, best practices, and operational procedures.
Support hardware lifecycle management, from procurement to decommissioning.
Assist in system deployment and configuration for new projects or initiatives.
Partner with vendors and service providers to help procure and maintain hardware and software.
Participate in duty rotation of 7-day by 24-hour on-call support.

Minimum requirements for the role:

Bachelor's degree in Electrical Engineering, Computer Engineering, relevant technical field, or equivalent professional experience.
1-3 years of hands-on experience in network engineering, IT infrastructure, or a related technical role, with exposure to Cisco Meraki hardware.
Hands-on familiarity with the Cisco Meraki platform, including configuring VLANs, SSIDs and wireless settings, group policies, and site-to-site VPN (Auto VPN) across MX, MS, and MR devices.
Solid understanding of the OSI model and core TCP/IP networking concepts, including routing and switching fundamentals, DHCP, DNS, and QoS/DSCP.
Ability to troubleshoot common network issues using the Meraki dashboard, packet captures, and tools like Wireshark, digging in before escalating more complex problems to senior engineers.
Exposure to network monitoring and diagnostic tools (e.g., SolarWinds, LogicMonitor, PRTG, ELK, Meraki dashboard alerts and reporting, or similar).
Comfortable learning and applying SD-WAN specific features such as firewall and content filtering rules and adaptive policy, with eagerness to grow into more advanced protocols over time.
Strong documentation habits, including experience creating and maintaining network diagrams using tools like Visio or Lucidchart or similar platforms documentation is a critical part of this role.
Experience with IT asset and inventory management, tracking network hardware from procurement through deployment and decommissioning.
Willingness to participate in a rotational on-call schedule, responding to production network incidents outside of standard business hours.
Strong communication skills and a collaborative mindset, partnering with senior network engineers and cross-functional IT teams on incident tickets and SLA-based response and resolution.

An ideal candidate also has one or more:

Early experience or strong interest in designing, deploying, and operating networks at scale.
Familiarity with the Atlassian suite (Jira, Confluence, OpsGenie, StatusPage).
Familiarity with Splunk or similar log analysis tools.
Cisco Certified Network Associate (CCNA), or actively working toward it.
Basic proficiency in API or other scripting/programming languages.
Familiarity with Google Workspace and Google Cloud Platform.
Exposure to cloud network management in AWS and/or GCP.

#LI-hybrid

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Network Engineer 2

Samsara

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