Platform/Network/Teleservices Engineering Lead

Key Tasks & Responsibilities

• Leadership & Project Management
• Lead and mentor platform, network, cloud, and teleservices engineering teams
• Oversee engineering tasks across multiple environments and enclaves
• Serve as liaison between technical teams, program leadership, and government stakeholders
• Plan, track, and report on engineering project stages, risks, and impacts
• Ensure teams produce high-quality documentation, including design documents, troubleshooting guides, system configurations, and lessons learned 
• Platform /Network /Teleservices Engineering
• Provide engineering support for NIPRNet, SIPRNet, and JWICS
• Execute change control processes; support Critical Design Reviews (CDR)
• Design, test, validate, and deploy engineering changes; ensure post-deployment monitoring
• Perform:
• System monitoring & performance tuning
• Network configuration engineering
• Zero Trust Network Architecture implementation support
• IPv6 migration & processing
• Technology assessments & recommendations
• Maintain Information Systems Contingency Plans (ISCP)
• Deliver engineering support in:
• Infrastructure services
• Virtualization (VMware, Hyper-V)
• Monitoring & lifecycle management
• Cloud technologies (PaaS, SaaS, containerization)
• Provide engineering support for key enterprise technologies:
• SQL, MECM, SCOM
• Directory Services
• Microsoft/Linux platforms
• Conduct studies, cost/benefit analysis, and alternatives analysis for modernization initiatives
• Support enterprise fax and unified communication environments
• Deliver engineering support in:
• Infrastructure services
• Virtualization (VMware, Hyper-V)
• Monitoring & lifecycle management
• Cloud technologies (PaaS, SaaS, containerization)
• Provide engineering support for key enterprise technologies:
• SQL, MECM, SCOM
• Directory Services
• Microsoft/Linux platforms
• Conduct studies, cost/benefit analysis, and alternatives analysis for modernization initiatives
• Support enterprise fax and unified communication environments
• Administer PostgreSQL instances supporting call recording and A/V conference systems
• Support Cisco Unified Communications Manager (CUCM)
• Manage VMWare ESXi instances supporting UNCOMM services
• Ensure STIG compliance, vulnerability remediation, and patch management across UC systems
• Develop POA&Ms, AORs, and SOLs when necessary
• Required Skills & Competencies
• Ensure engineering alignment with DoD, GSA, and DFAS policies and best practices
• Provide detailed engineering presentations across platform, operations, teleservices, and IA areas
• Collaborate with cross-functional teams to complete patching, remediation, and lifecycle management activities
• Support storage architecture design, capacity planning, and storage engineering
• Demonstrated success managing technical environments of similar size and scope within DoD or Federal environments
• Proven ability to lead and develop teams in high-pressure, customer-focused environments
• Expertise implementing and enforcing DoD STIG, IAVM, and cybersecurity compliance
• Strong working knowledge of:
• Platform engineering (Windows, Linux, virtualization, directory services)
• Network engineering (design, configuration, monitoring)
• Cloud and hybrid environments
• Unified Communications / Teleservices
• Experience performing engineering analysis: cost, risk, performance modeling, and alternatives analysis
• Ability to plan, initiate, execute, and lead complex engineering projects
• Excellent communication skills for senior government briefings
• Reporting & Deliverables
• Engineering design documentation & Critical Design Review materials
• Change control documentation
• System configuration baselines
• Lessons learned reports
• ISCP documentation
• Engineering studies, alternatives analyses, and project cost estimates
• Weekly status updates and performance reporting

Education & Experience

• Minimum Education
• Bachelor’s degree.
• MA/MS degree preferred
• Minimum General Experience
• Eight (8) years of progressive experience in IT engineering, platform operations, network engineering, or a closely related IT management discipline involving oversight of large, complex, multi-site programs

Certifications

• Project Management Professional (PMP) or equivalent – REQUIRED
• Relevant commercial certifications (e.g., ITIL, Agile, CISSP, CSM) – desired
• Must maintain all mandatory certifications

Security Clearance

• Must be a U.S. Citizen.
• Selective Service registration required (if applicable).
• Secret Security Clearance required
• Must maintain fitness and eligibility for national security positions

Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)

• Onsite at customer location