Learning Program Manager
Amazon
Learning Program Manager
Amazon
Sells products online and rents cloud computing
At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for a dynamic, organized self-starter to work in the Japan Operations Learning and Talent Development (LTD) team. The JP Ops LTD team’s mission is to establish the standard learning platform overarching multiple businesses such as Fulfillment Centers, Amazon Logistics, Amazon Transportation Services, Global Specialty Fulfillment and others in Japan Operations by creating, localizing and implement innovative and scalable leadership development solutions with long-lasting and measurable results. The ideal candidate is resourceful, customer-focused and team oriented, with strong communication skills, has the ability to build strong relationships with key stakeholders, is able to shift gears in line with business priorities, and enjoys the challenges of developing and improving processes in a dynamic organization. The successful candidate will also have exceptional written and verbal communication skills, superior attention to detail, and the ability to prioritize in a fast-paced environment. Moreover, the ability to work in dynamic and ambiguous areas is imperative.
Amazonのミッションは、地球上で最もお客様を大切にする企業になることです。そのためには、優秀で聡明、かつ意欲的な人材が必要です。 私たちは、日本のオペレーション（JP Ops）部門のラーニング＆タレントデベロップメント（LTD）チームに勤務する、広い視野とハンズオンでの業務遂行能力を持ち合わせたセルフスターターを求めています。JP Ops LTDチームのミッションは、大規模物流拠点や輸配送網など、JP Ops部門内の複数の事業における様々なレイヤーの社員に向けた標準的な学習プラットフォームを確立することです。 本ポジションでは、自ら各ビジネスにおける人材育成上の課題を洗い出し、適切な育成機会を提供できるようにプログラムを企画し、運営するところまで一貫して担います。 育成プログラムはAmazonグローバルで課題に応じた様々なものが用意されており、これをJP Opsの現状の課題にあわせて導入したり、日本独自のカリキュラムをグローバルチームとともにスクラッチから開発を行ったりします。課題設定から解決までを一貫して担うことのできるポジションです。 そのため、本業務では、人材育成に関する知見・経験はもちろんのこと、担当するビジネスとの連携を密に取って本質的な課題を理解し、ソリューションを提示することができる優れた分析力・提案力や、国内外のプログラム開発チームなどのステークホルダーと強固な関係を築くことができる連携力、細部にまで繊細に目を配れる注意力、文書及び口頭でのコミュニケーション力、及びマルチタスクで業務を行う中で優先付けをしながら緩急をつけて業務遂行できる能力が必要になります。 既存のプロセスに捉われずに開発・改善を行うことのできる挑戦心のある方、不確実性の高い環境でも恐れず道を切り拓けるフロンティア精神のある方のご応募をお待ちしております。
At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.
Amazonでは、最新のAI Tool, 生成AIを日々の業務の中に積極的に取り入れています。
AI Toolは私たちの意思決定のスピードを加速させ、私たちを本当に重要な「判断」と「議論」に集中させることを可能にしています。Amazon では学習を継続する文化が根付いているため、ご自身のペースでAIに関する知識を深めることができるリソースが用意されています。
Key job responsibilities
This role owns the strategy and execution of leader onboarding and development programs, defining success measures based on business impact. The Learning Program Manager develops and delivers scalable, world-class learning that enables leaders to serve customers best. Responsibilities include establishing consistent processes to design programs across modalities—online, classroom, virtual instructor-led, and blended—using rapid, agile techniques. The role partners with global stakeholders such as the Global Ops Learning Development team, and with local stakeholders—senior leaders, functional learning teams, and HR business partners—to align programs with business needs.
本ロールは、リーダーのオンボーディング・育成プログラムの戦略立案と実行を担い、事業インパクトに基づく成功指標を定義します。スケーラブルで世界最高水準の学習を開発・提供し、リーダーが顧客に最高のサービスを提供できるようにします。オンライン・集合研修・バーチャル講師主導型・ブレンドなど多様な形式でプログラムを設計する一貫したプロセスを、迅速かつアジャイルな手法で確立します。Global Ops Learning Developmentチーム等のグローバルステークホルダー、およびシニアリーダー・部門別学習チーム・HRビジネスパートナー等のローカルステークホルダーと協働し、プログラムを事業ニーズに整合させます。
- 3+ years of project management experience
- Experience analyzing data to make business decisions
- Speak, write, and read fluently in Japanese
- Speak, write, and read fluently in English
- 3+ years’ work experience creating Learning and Development program or experience of people development.
- Bachelor's degree or equivalent in Instructional Design, Adult Learning, Learning Design Principles, Learning Science, Educational Psychology or a related field
- Experience formulating and implementing training and performance improvement strategies
- Experience with eLearning authoring tools and other design programs including: Storyline/Rise 360, Vyond, Adobe Creative Suite, and Camtasia
- Experience creating and validating competency and job architecture models, including creating KSA (knowledge, skills and abilities) and competencies assessment to drive learning paths and learning program design
- Experience effectively communicating complex concepts through written and verbal communication
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.
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