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Pernod Ricard, créateurs de convivialité

Global producer and distributor of spirits

IT Support Apprentice

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Internship · Fall 2023Paris, FranceNo salary listed

About the Job

Requirements

  • Training related to information technology.
  • Basic knowledge of English, including technical English.
  • Be curious and able to analyze technical problems or blockages.

Responsibilities

  • Manage support tickets, including analysis and resolution.
  • Set up office equipment for employees, including screens, docking stations, cabling, and chargers.
  • Assist employees with support requests involving Office 365, OneDrive for Business, SharePoint Online, and OneNote.
  • Perform back-office administration, including creating Active Directory profiles, assigning permissions and managing groups.
  • Perform basic Office 365 administration.
  • Image computers using SCCM and Windows 10, and prepare SCCM reports.
  • Support video conferencing equipment and tools, including Polycom and BlueJeans.
  • Manage printing and scanning issues using Canon uniFLOW.
  • Monitor and manage employees' day-to-day unexpected support needs.

About the Company

Pernod Ricard, créateurs de convivialité

Global producer and distributor of spirits

Pernod Ricard is a major player in the alcohol and spirits industry, owning a global portfolio of brands such as Absolut Vodka, Jameson Irish Whiskey, Chivas Regal, Beefeater Gin, Perrier-Jouët Champagne, and more. The company produces and sells a wide range of beverages—from vodka and whiskey to wine and champagne—and distributes them in over 160 countries. Its products work by combining traditional craftsmanship with scalable production and global marketing to position premium drinks for celebrations and everyday gatherings. Pernod Ricard differentiates itself through its extensive, multi-category brand lineup, strong international distribution, and a commitment to sustainability and responsible drinking, along with a focus on digital marketing and premium experiences. The company’s goal is to create conviviality—bringing people together to enjoy good times responsibly while continuing to grow its brands and uphold sustainable practices.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1975

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