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Fortis Fire & Safety

Acquires regional fire protection providers

Inspections Billing Coordinator

Accounts Payable/ReceivableConfirmed live in the last 24 hours
Full-timeClearwater, FL, USA

About the Job

Requirements

  • A high school diploma or GED is required.
  • At least 1–3 years of experience in billing, invoicing, accounts receivable support, service administration, contract administration, customer service, or a related administrative role is required.
  • Strong proficiency with Microsoft Office Suite, including Outlook and Excel, is required.
  • Experience using accounting, billing, enterprise resource planning, work order, service management, or customer relationship management software such as ServiceTrade, Salesforce, QuickBooks, Sage, NetSuite, or ServiceTitan is required.
  • Ability to quickly learn and adapt to new software platforms, business systems, and reporting tools is required.
  • Strong organizational, time management, and multitasking skills are required.
  • Verbal and written communication skills are required.
  • Customer service skills and confidence communicating professionally by phone and email are required.
  • Ability to review billing documentation, identify discrepancies, reconcile information across multiple systems, and ensure accurate invoice processing is required.
  • Strong attention to detail and commitment to data accuracy are required.
  • Ability to prioritize multiple tasks and work effectively in a fast-paced environment is required.
  • Ability to collaborate effectively with office personnel, field staff, accounting teams, and management in a team-oriented environment is required.
  • Problem-solving skills and sound judgment when resolving billing issues are required.

Responsibilities

  • Review completed inspection, testing, maintenance, and service work orders for accuracy, completeness, and billable activity.
  • Process customer invoices and billing transactions in accordance with company procedures, contract requirements, and customer billing preferences.
  • Verify labor hours, materials, equipment usage, subcontractor charges, and other billable items before invoice generation.
  • Collaborate with technicians, inspectors, sales personnel, and management to resolve billing discrepancies and obtain missing documentation.
  • Maintain accurate billing records, customer account information, contract details, and service histories within company systems.
  • Track completed inspections and service work to ensure timely invoice generation and revenue capture.
  • Assist with recurring contract billing, preventative maintenance agreements, and inspection program invoicing.
  • Generate customer reports, billing summaries, and supporting documentation as required.
  • Review technician inspection reports for accuracy, completeness, and proper documentation prior to invoice processing.
  • Submit inspection reports, compliance documentation, and supporting records to customers and third-party platforms as required.
  • Serve as a primary point of contact for customer billing inquiries and provide professional and timely resolution to invoice-related questions.
  • Monitor outstanding billing items and follow up with internal teams to obtain documentation needed for invoice processing.
  • Assist with accounts receivable activities, including invoice review, payment inquiries, account reconciliations, and collection support.
  • Coordinate with operations personnel to ensure completed work is properly documented, closed out, and billed accurately.
  • Track inspection deficiencies and coordinate documentation with sales and service teams for follow-up repair recommendations and quotations.
  • Maintain accurate customer records, service histories, contract documentation, and billing data.
  • Learn, navigate, and effectively utilize company billing, accounting, service management, customer relationship management, and reporting software platforms.
  • Support departmental goals by identifying opportunities to improve billing accuracy, workflow efficiency, revenue capture, and customer satisfaction.
  • Provide administrative support to operations, service, and inspection teams as needed.
  • Assist with scheduling and customer coordination activities on an as-needed basis.
  • Perform other related duties as assigned.

Desired Qualifications

  • An Associate’s or Bachelor’s degree is preferred.
  • Experience supporting a service-based, construction, mechanical, fire protection, heating, ventilation, and air conditioning, electrical, plumbing, or field service organization is preferred.
  • A basic understanding of accounting principles, billing processes, and accounts receivable practices is preferred.
  • Experience in the fire protection, fire alarm, fire sprinkler, heating, ventilation, and air conditioning, electrical, mechanical, construction, plumbing, or related service industries is preferred.
  • Familiarity with inspection programs, preventative maintenance agreements, recurring service contracts, and compliance-related documentation is preferred.
  • Experience processing high-volume invoicing within a field service or project-based environment is preferred.
  • Understanding of service work orders, job closeout processes, customer billing requirements, and revenue recognition workflows is preferred.
  • Experience working with ServiceTrade or similar service management platforms is preferred.
  • Familiarity with customer contracts, purchase orders, not-to-exceed limits, and billing terms is preferred.
  • Experience supporting accounts receivable activities, payment tracking, and customer account reconciliation is preferred.
  • Knowledge of National Fire Protection Association inspection schedules, fire protection systems, and inspection reporting processes is a plus.

About the Company

Fortis Fire & Safety

Acquires regional fire protection providers

Fortis Fire & Safety consolidates regional fire protection and life safety providers into a national platform. It grows by acquiring local companies and lets current owners stay in leadership and become shareholders in Fortis. Its services cover fire sprinkler design, installation, testing, and repair; fire alarm and detection systems; fire suppression for sensitive environments; and security systems such as access control, video surveillance, and mass notification. The goal is to build a nationwide provider by continuing to buy and integrate regional leaders into a unified group that serves commercial, industrial, healthcare, and residential clients.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Orange, CA
Founded
2021

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