Process Improvement

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Process Optimization and Implementation: Analyze pain points in existing business processes, design improvement plans, and drive implementation. Monitor data and evaluate effectiveness to ensure that optimization measures are successfully implemented, improving operational efficiency and service quality.

Process System Construction: Build a group-level process management system, define design standards and specifications, and promote the development of supporting platforms to achieve standardization, visibility, and traceability of business processes.

Digital Tool Development: Develop process management tools based on business needs, promote the application of automation and system function upgrades, and facilitate the digital transformation of business processes to enhance technical coverage and execution efficiency.

Training and Awareness Enhancement: Develop process management training courses and organize training sessions to promote the value of process management, raise process awareness across the organization, and foster a culture of continuous improvement.

Effectiveness Evaluation and Iteration: Establish a process operation monitoring mechanism, regularly assess the effectiveness and benefits of process improvements, identify new issues, and drive continuous improvement to form a closed-loop management system.

Industry Trend Research: Track industry best practices and technological advancements, introduce innovative methods (e.g., AI tools, lean management), and promote the upgrading of process management capabilities and business model innovation.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.