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Securitas

Global security services and solutions provider

Global Security Operations Center Operator

Security Guarding & PatrolPosted on Nov 13
Full-timeWilmington, MA, USA$24.20 - $26.30In-person

About the Job

Requirements

  • Previous security experience is required.
  • Strong computer skills and the ability to navigate multiple systems and platforms are required.
  • Excellent verbal and written communication skills are required.
  • Strong attention to detail and the ability to remain composed in a fast-paced environment are required.
  • The ability to exercise sound judgment, prioritize tasks, and respond appropriately to changing situations is required.
  • A professional demeanor and commitment to providing excellent service are required.

Responsibilities

  • Monitor security systems, alarms, closed-circuit television (CCTV), and access control platforms.
  • Respond to security incidents, alarms, and emergency situations in a timely and professional manner.
  • Monitor and assess incoming security-related information and escalate concerns as appropriate.
  • Communicate with on-site security personnel, management, and emergency responders.
  • Maintain accurate incident logs, activity reports, and shift documentation.
  • Support daily Global Security Operations Center (GSOC) operations while maintaining a high level of awareness and professionalism.
  • Follow established security protocols and procedures to help maintain a safe and secure environment.

Desired Qualifications

  • Previous Control Center or Security Operations Center experience is strongly preferred.

About the Company

Securitas

Global security services and solutions provider

Securitas provides security services to a global client base, offering electronic security, fire and safety, and emergency planning across 47 countries. Its approach combines a skilled workforce with advanced technology to deliver tailored protection plans, monitoring, and rapid response that safeguard people and assets while managing risk. The company differentiates itself through its global scale, integration of human and digital security capabilities, agile staffing, and a client-focused model that adapts to changing market conditions. Its goal is to enable clients to focus on their core operations by reliably protecting their property, information, and people, and to grow its presence in expanding markets like China and India.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1972

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