W

Walmart

Sells groceries and essentials in stores and online

Auto Care Center Coach

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeSouth Haven, MI, USA$65k - $100k /yrIn-person

About the Job

Requirements

  • Two years of experience in automotive service or a service industry field.
  • One year of supervisory experience.
  • A valid driver's license.
  • At facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
  • Associates must attend and successfully complete all job-required trainings and assessments, such as Academy trainings and Open Door trainings.

Responsibilities

  • Drive sales and financial performance in the Auto Care Center and service area by receiving and stocking merchandise; ensuring effective merchandise presentation, accurate and competitive pricing, proper signing, and appropriate in-stock and inventory levels; budgeting and forecasting sales; assessing economic trends and community needs; ensuring sales and profit goals are achieved; and implementing plans to correct deficiencies.
  • Provide customer service and assistance by acknowledging customers, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, promoting products and services, maintaining a safe shopping environment, creating and processing customer requests and service orders in accordance with company policies and procedures, explaining Auto Care Center and automotive products and services, ensuring technicians are trained and certified on service-related procedures, and staging customer vehicles and assisting with workflow as necessary.
  • Maintain the Auto Care Center, automotive sales floor, and service area by stocking and rotating merchandise; removing damaged or outdated goods; setting up, cleaning, and organizing product displays; signing and pricing merchandise; securing fragile and high-shrink merchandise; maintaining equipment in accordance with company guidelines; handling customer and merchandise claims and returns; zoning the area; ordering, arranging, and organizing merchandise and supplies; monitoring environmental disposal, including batteries, tires, and oil, and OSHA compliance; and ensuring customer safety and satisfaction.
  • Coordinate, complete, and oversee job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress toward results; identifying and addressing improvement opportunities; demonstrating adaptability; and promoting continuous learning.
  • Provide supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and promoting a sense of belonging in the workplace.
  • Ensure compliance with company policies and procedures and support the company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in business processes and practices.
  • Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, and foster a workplace where associates feel seen, supported, and connected through belonging, with opportunities for all associates to thrive and perform.
  • Work collaboratively, build strong and trusting relationships, and communicate with impact, energy, and positivity to motivate and influence.
  • Attract and retain talent, empower and develop talent, and recognize others' contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support the company's goal of becoming a regenerative company through positive impact, belonging, waste elimination, and local giving.
  • Act in a selfless manner and be humble, self-aware, honest, fair, and transparent.
  • Deliver results while putting the customer first, adapt to how, where, and when customers shop, and apply the EDLP and EDLC business models to plans.
  • Make decisions based on data, insights, and analysis; balance short- and long-term priorities; and consider customers, associates, shareholders, suppliers, business partners, and communities when planning.
  • Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt and encourage new technologies and skills, and support others through change.

Desired Qualifications

  • Automotive certification from an Automotive Technical Institute.
  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Experience in an automotive service or service industry-related field.
  • Supervisory experience.
  • ASE certification.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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