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United Overseas Bank

Regional bank offering data-driven financial solutions

Assistant Vice President – Business Technology & Operations Management - Retail banking

Business OperationsConfirmed live in the last 24 hours
Full-timeBangkok, ThailandNo salary listedHybrid

About the Job

Requirements

  • Bachelor's or Master's degree in Information Technology, Business, Finance, or equivalent.
  • At least 10 years of relevant banking experience.
  • Experience with strategic planning, project management, and resource management.
  • Understanding of technology and operational processes across functions and departments in a bank or market.
  • Analytical, problem-solving, and process redesign skills to translate analysis into appropriate actions.
  • Experience scoping and evaluating considerations including scalability, maintainability, cost, operations, and technology principal risk to provide recommendations.
  • Experience in business development and deployment.

Responsibilities

  • Deliver technology solutions and manage relationships across Retail Banking stakeholders.
  • Facilitate collaboration between business units and the Technology & Operations team in preparing Business Requirement Documents (BRDs).
  • Assist the business in reviewing BRDs for completeness and alignment with Group strategies.
  • Engage Group and Local Technology & Operations teams to provide appropriate technology and operations solutions and timelines that meet the business's time to market.
  • Support the business in seeking project and change request approvals from Local and Group Management Committees.
  • Support projects and change requests under Global Markets and Wholesale Debt Capital.
  • Serve as a frontline contact between senior strategists, planners, designers, and operational business partners; support business change, understand their needs, and resolve enquiries, requests, and issues in a timely manner.
  • Define business challenges and overall considerations, including scalability, maintainability, cost, operations, and technology principal risk, and provide recommendations.
  • Manage or facilitate IT budget planning in alignment with business priorities, coordinating with Technology & Operations Planning and business units including Global Markets, Wholesale Debt Capital Management, and UOB Asset Management, to deliver IT implementation within budget and business priorities.
  • Participate in production incidents to reduce recurring problems.
  • Facilitate production incident management and identify root causes to meet system stability service-level agreements and reduce repeat incidents.
  • Build sustainable processes for measuring benefits and aligning Technology & Operations resources with business initiatives.
  • Ensure there are no breaches of audit and risk compliance.
  • Ensure all audit ratings are at least satisfactory.

About the Company

United Overseas Bank

Regional bank offering data-driven financial solutions

UOB provides financial services to people and businesses across ASEAN through a broad regional network and a single-bank model. It tailors products using data and relationship insights across personal banking, business banking, and wealth management, linking customers to opportunities in the region. Its approach combines an integrated, ASEAN-focused network with a commitment to responsible and sustainable outcomes that support growth. The goal is to help people and businesses in the region grow, while advancing inclusiveness and environmental well-being.

Company size
Not listed
Company stage
IPO
Headquarters
Singapore, Singapore
Founded
1935

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