Head of Operations
Raydar
Head of Operations
Raydar
AI-powered recruiting agency for tech roles
Raydar · New York, United States · Full-time · Posted 2026-11-04
Salary: USD 135,000–165,000
Workplace: on_site
About the company
Our client is an education technology company.
The role
Raydar is recruiting for this role on behalf of our client. Own the full path from signed agreement to a fully working customer site, coordinating equipment, staging, configuration, data syncs and training. Build the repeatable processes and internal operating rhythm that let a growing team deliver at volume, and keep each deployment moving through to completion.
What you'll do
- Manage each deployment from signed agreement to a live, working site, including shipping plans, location mapping, data syncs and training schedules.
- Create a self-setup guide clear enough for customer staff to complete installation without support calls.
- Serve as the main contact for customer staff on site and remotely, keeping them informed and engaged.
- Run internal operations, including shipments, purchasing, inventory and the team's tool stack.
- Maintain a daily operating dashboard that tracks deliveries, overdue items and accounts due for follow-up.
- Plan for high-volume periods when many new sites launch at once.
- Spot recurring problems, document them as playbooks and automate tasks that do not need a person.
- Travel regularly to customer sites, including out-of-town locations.
What we're looking for
- Experience in operations, implementation, field operations, program management or logistics.
- Uses AI tools critically to analyze and improve systems, not only to generate output.
- Comfortable troubleshooting operational software and hardware, including spreadsheets, CSV files, data syncs and device pairing.
- Able to take a murky, open-ended challenge, pull it apart and turn it into an actionable plan.
- Able to build credibility and lead groups of skeptical stakeholders.
- Humble and accountable.
- Able to work on-site five days a week, 7am to 7pm.
- Willing and able to travel regularly for site visits and conferences.
Bonus points
- Experience at early-stage startups or as an early operations hire.
- Experience in supply chain, procurement, distribution or deliveries.
- Familiarity with common operations tools such as workflow automation, wikis, email marketing platforms and customer messaging tools.
- Higher education preferred, or equivalent experience.
Compensation and benefits
- Base salary: $135K - $165K
- Equity
- Relocation support
Location and work model
- Brooklyn, New York, United States
- On-site, five days a week
- Full-time
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Raydar is an AI-powered talent acquisition firm that serves tech-focused organizations on a contingency basis, charging client companies only after a successful hire. It uses proprietary AI to identify a large pool of candidates and conducts a short 15-minute AI-driven interview (recorded and transcribed) before human recruiters review materials, provide interview prep, and assist with offers and negotiations. What sets it apart is the blend of automated sourcing and screening with hands-on human oversight and tailored client support. Its goal is to help organizations hire more efficiently by speeding up sourcing while maintaining thorough evaluation and negotiation assistance.
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