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Services for the Underserved

Offers services to underserved New Yorkers

Assistant Program Director - IDD, OPWDD

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeOzone Park, Queens, NY, USA$26 /hrIn-person

About the Job

Requirements

  • Proven experience successfully leading a program.
  • Experience working with people with intellectual and developmental disabilities.
  • Basic computer skills, including Microsoft Office and Windows.
  • A driver's license is preferred.

Responsibilities

  • Ensure staff use person-centered care and support practices in the residence and promote a positive climate of respect and dignity.
  • Support the independence, choices, and outcomes of people supported.
  • Participate in screening, admission, and discharge processes to ensure smooth transitions of support.
  • Promote participation in meaningful daily living activities, including vocation, recreation, and spirituality.
  • Provide prompt, efficient, personalized support to address requirements, requests, and concerns.
  • Provide opportunities for people supported to personalize their environment.
  • Lead residences through observation, mentoring, and coaching.
  • Maintain records and systems and ensure staff are properly trained and supported, including training on health protocols, personal choice, and outcomes.
  • Lead stakeholder meetings to support participation by each person's circle of support.
  • Represent the division and organization on developmental disabilities councils and IAC committees.
  • Apply appropriate conflict resolution, crisis prevention, intervention, and resolution techniques.
  • Provide round-the-clock responsiveness for emergency notifications and assistance.
  • Ensure programs operate within established budgets.
  • Partner with Human Resources on hiring, developing, and retaining staff.
  • Maintain records in compliance with OPWDD regulations and ensure observations occur across all staffing shifts.
  • Ensure health care needs are met and staff are trained to support those needs.
  • Ensure fire safety regulations and agency policies and procedures are followed.
  • Partner with Quality Assurance and Quality Improvement to ensure residence standards are met.
  • Monitor programs for improvement opportunities and implement the CARF philosophy, reassessing it as appropriate.
  • Ensure programs continually seek stakeholder feedback.

Desired Qualifications

  • Bachelor's degree.
  • AMAP, SCIP-R, CPR, and First Aid certifications; the employer provides on-the-job training for these certifications.

About the Company

Services for the Underserved

Offers services to underserved New Yorkers

Services for the Underserved (S:US) provides social services to New Yorkers facing homelessness, disability, behavioral health and addiction, poverty, criminal justice involvement, and trauma. It coordinates housing, case management, behavioral health treatment, rehabilitation, advocacy, and other supports across New York City and Long Island to address multiple needs in one place. It differentiates itself by its scale and its integrated, place-based approach that combines housing, health, and justice services rather than focusing on a single issue. Its goal is to help people live with purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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