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Avalara

Cloud-based tax compliance and automation platform

Senior Product Manager

Product ManagementConfirmed live in the last 24 hours
Full-timeSeattle, WA, USA

About the Job

Requirements

  • At least 6 years of product management experience, including end-to-end ownership of a product or major product area.
  • A proven track record of shipping self-serve or product-led experiences and improving conversion, activation, or retention metrics.
  • Experience automating complex, rules-heavy, or manual operational workflows through product solutions.
  • Comfort with data, including defining metrics, running experiments, and interpreting funnels and cohorts.
  • Technical fluency and judgment to make trade-offs with incomplete information.
  • Experience using AI and AI-related technologies, and readiness to apply AI in business workflows and products.

Responsibilities

  • Own the MyLodgeTax product vision, strategy, and roadmap; decide what to build and measure outcomes.
  • Improve the self-serve journey from first visit through signup, checkout, onboarding, and first successful filing.
  • Partner with registration operations to identify manual work and lead product and engineering automation, prioritizing important jurisdictions and steps.
  • Work with Business Development and Growth to improve discoverability, activation, and measurement of partner experiences with property management systems and rental platforms.
  • Work daily with a dedicated front-end pod, the MyLodgeTax engineering team, and a senior UX designer to ship weekly releases on Avalara's shared tax platform.
  • Collaborate with product managers on DAVO and e-commerce to develop a shared self-serve and lifecycle experience across the portfolio.
  • Apply AI to business challenges, improve efficiency, contribute solutions, and drive results.
  • Stay current on AI trends and best practices and share learnings.

Desired Qualifications

  • Knowledge of tax, compliance, government filings, or other regulated workflows.
  • Experience in hospitality, short-term rentals, property management technology, or building for small and microbusiness customers.
  • A forward-looking mindset toward using AI to automate document-heavy or rules-based processes and build scalable solutions.

About the Company

Avalara

Cloud-based tax compliance and automation platform

Avalara provides cloud-based tax compliance services for businesses of all sizes. Its main product, AvaTax, automatically calculates sales tax at the point of purchase and can be connected to many business apps to make tax determinations as orders move through a company’s systems. Beyond calculation, Avalara offers returns filing and ongoing compliance management, helping customers stay up to date with changing tax laws. The company earns money through subscriptions tied to how many transactions you process and how complex your tax needs are, and it also offers consulting and training services to support customers. Compared with others, Avalara covers many industries (like e-commerce, retail, manufacturing, and software) and integrates with a wide range of platforms, aiming to provide an end-to-end, automated tax workflow. Its goal is to reduce the risk of penalties and streamline tax compliance so businesses can focus on their core operations.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Durham, NC
Founded
2004

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