Full-Time

Sr Director

Client Services

Confirmed live in the last 24 hours

The Trade Desk

The Trade Desk

1,001-5,000 employees

Demand-side platform for digital advertising

Data & Analytics
Consulting
Consumer Software

Senior, Expert

London, UK

Category
Customer Success
Customer Support
Customer Success & Support

You match the following The Trade Desk's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • An effective and experienced senior leader who is skilled in building and nurturing client relationships while also leading teams and developing talent.
  • Excellent communication, strategic thinking and leadership skills to serve as a player-coach across a portfolio of accounts.
  • Extensive experience within the digital and programmatic industry in a client focused role.
  • Ability to build strong relationships with internal and external stakeholders, executive team and industry groups.
  • Proven track record of driving and exceeding revenue growth with large customer accounts.
  • Strong management and leadership skills through a collaborative team approach.
  • A sense of maturity and ability to see the larger picture when making internal and external decisions and coaching your team to do the same.
  • Repeatedly and consistently demonstrates confidence and good judgment in ambiguous situations, is experienced in diffusing difficult situations, and has a proven track record of resolving conflict.
  • Execute, and coach others to execute, timely in fast-paced environment through effective time management and prioritisation skills.
  • Excellent influencing and negotiation skills.
  • Highly organised with a strong attention to detail.
Responsibilities
  • Lead the development of a portfolio of direct brands as a senior strategic advisor, providing best-in-class client services based on TTD's vision and values.
  • Responsible for growing your book of business through strategic cross selling and upselling opportunities by understanding the core client business needs.
  • Represent the most strategic relationships with The Trade Desk’s largest clients within your portfolio, providing strategic oversight to your portfolio of accounts, participating in key client meetings while maintaining relationships with senior leaders and decision makers across brands and their corresponding agencies.
  • Work collectively with Business Development to cultivate your accounts Develop trusting and productive relationships with key stakeholders both internally and externally.
  • Demonstrating the value of The Trade Desk to clients by providing innovative solutions that meet the clients’ needs and our business goals.
  • Manage, motivate and empower a cross functional team (AM’s & Traders) to drive consistent YoY account growth, overseeing their day-to-day management, motivating the team by setting clear expectations, developing career path plans, providing constructive feedback, managing bandwidth and maintaining a high level of performance from the team, reporting progress against goals to management.
  • Participate in product road map build out discussions based on client needs with senior leadership, product, & engineering.
  • Communicate effectively with other functional leaders (product, marketing, inventory, partnership team) by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organisation. Maintain strong cross-pod relationships to support horizontal centre of excellence across account management and traders.
Desired Qualifications
  • Experience working with brands direct is preferable.
  • Existing relationships at major holding companies a plus.

The Trade Desk operates a demand-side platform (DSP) that enables advertisers to buy digital advertising space automatically. Clients, including advertising agencies and direct advertisers, use this platform to manage and optimize their campaigns across various channels like display, social media, mobile, video, and connected TV. The platform utilizes real-time bidding (RTB), allowing advertisers to purchase ad impressions through live auctions that occur as web pages load. The Trade Desk distinguishes itself by providing advanced technology and data analytics, ensuring transparency in campaign measurement and reporting. This transparency allows clients to make informed decisions about their ad spending and improve campaign performance. The company's goal is to empower advertisers with the tools they need to optimize their digital advertising efforts effectively.

Company Stage

IPO

Total Funding

$80.3M

Headquarters

Ventura, California

Founded

2009

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Ezoic enhances first-party data utilization as third-party cookies phase out.
  • Acquisition of Sincera boosts data analytics capabilities for better advertiser insights.
  • Development of Ventura OS aims to capture the growing connected TV advertising market.

What critics are saying

  • Integration of Sincera may disrupt operations or fail to deliver expected synergies.
  • Partnership with Ezoic could face privacy concerns and regulatory scrutiny.
  • Ventura OS may face competitive pressures from established players like Roku and Vizio.

What makes The Trade Desk unique

  • The Trade Desk offers a self-service platform for data-driven digital advertising campaigns.
  • It provides transparency in measurement and reporting for ad campaign performance.
  • The company is a leader in real-time bidding and connected TV advertising.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Wellness Program

401(k) Retirement Plan

401(k) Company Match

Paid Sick Leave

Paid Vacation

Paid Holidays

Parental Leave

Tuition Reimbursement

Employee Stock Purchase Plan