Revenue Cycle Liaison

Join a team that shares your calling 

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. 

FTE: 1.0, Shift: Day , Schedule: M - F

Position Summary

The Revenue Cycle Liaison performs detailed analytical and statistical review of the self pay A/R and billing system and serves as the direct contact for vendor management as liaison between self pay vendors and the Manager of PFE. The incumbent is responsible for identifying, reviewing, researching, analyzing and resolving self pay accounts receivables problems for the system application with minimum supervision and direction. This technical position acts as an internal liaison systems coordinator with the business office, working directly with IS&T Epic Application Analysts and Vendor IS&T, Client Executives, Managers and Supervisors in troubleshooting and problem resolution.

External contacts include third party and private insurance payers as well as Client Executives, Managers and Supervisor with our contracted vendors. Internal contacts are primarily with the work group and IS&T, but also may include but are not limited to Patient Care Teams, Clinical Directors, Medical Records Staff, Patient Financial Services and Revenue Integrity.

Requirements:

• Two years college or medical business school preferred
• Minimum five (5) years relevant healthcare billing experience with background in research and analysis of billing problems and/or accounts receivables
• Minimum two (2) years computer experience or training
• Experience in developing, implementing, operating, maintaining or using information systems in hospital and/or clinic settings

Why MultiCare? 

Rooted in the local community 

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. 

Growth and education 

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. 

Well-being and support 

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. 

Living our values 

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other. 

Belonging for all 

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued. 

Pacific Northwest lifestyle 

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $61,172.80 - $84,489.60 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.