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Emma Sleep

Direct-to-consumer, German-engineered mattresses online

Office Receptionist

Reception & Front DeskConfirmed live in the last 24 hours
ContractFrankfurt, GermanyNo salary listedIn-person

About the Job

Requirements

  • Experience in a receptionist, front desk, or office coordination role, ideally in a fast-paced, international environment.
  • Be organized, reliable, and detail-oriented.
  • Be friendly and professional when serving as the face of the office for employees and guests.
  • Communicate clearly and confidently in person and over phone and email.
  • Juggle multiple small tasks and recognize when to escalate issues to the Facility Manager.
  • Flag or resolve issues proactively.
  • Be familiar with basic health and safety or office compliance practices, or be willing to learn.
  • Be fluent in German and English.

Responsibilities

  • Greet employees, visitors, and guests as the first point of contact for the office.
  • Manage the front desk by answering calls, handling incoming and outgoing mail and deliveries, and directing inquiries to the appropriate person or team.
  • Support the Facility Manager with daily office operations, including vendor and contractor check-ins, tracking maintenance requests, and following up on open items.
  • Coordinate meeting room bookings and setup, ensuring rooms are ready and presentable for internal and external meetings.
  • Manage visitor access, badges, and sign-in processes, and keep security and compliance records up to date.
  • Monitor and replenish pantry and office supplies, flag stock needs to the Facility Manager, and help maintain supplier relationships.
  • Assist with health and safety documentation, drills, and compliance checklists under the Facility Manager’s guidance.
  • Provide administrative support for renovation or office improvement projects, including scheduling, notifying staff, and tracking action items.
  • Help maintain hygiene, organization, and presentation standards in shared spaces, partnering with the cleaning team as needed.

About the Company

Emma Sleep

Direct-to-consumer, German-engineered mattresses online

Emma Sleep designs and sells high-quality sleep products, including the Emma Original mattress and related sleep accessories. The core mattress uses a multi-layer foam construction with over 100 points of support to distribute body weight, relieve pressure, and maintain good edge support, and it suits back, side, and stomach sleepers with customizable comfort. The company operates primarily online, selling direct to consumers and offering fast shipping (typically 3–5 business days) across Europe and beyond. Its differentiators include German engineering, a focus on pressure relief and spinal alignment, and a direct-to-consumer, online-first model that supports easy, direct purchasing. The goal is to provide premium, comfortable sleep solutions that promote health and well-being while expanding access to their products through international markets.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Frankfurt, Germany
Founded
2013

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