Community Outreach Leader

ABOUT THE ROLE

WHAT YOU’LL DO

• Build and maintain strong relationships with community partners (churches, schools, senior centers, housing programs, food pantries, clinics, etc.)
• Represent Hopscotch at local events, community meetings, health fairs, and outreach opportunities
• Educate community members about Hopscotch’s model and services in a clear, compassionate, and approachable way
• Confidently represent Hopscotch in the community by presenting to small and large groups (e.g., community events, partner organizations, senior centers)
• Support patient growth by identifying potential patients, encouraging engagement, and helping remove barriers to care
• Maintain a pipeline of community leads/prospective patients and follow up consistently
• Track and document outreach activity, leads, referrals, and enrollments using internal tools and processes
• Collaborate closely with clinic and operational teams to align outreach strategy with patient growth priorities
• Use outreach data and local insights to improve outreach efforts over time
• Provide basic patient navigation support as needed (scheduling support, transportation resources, community resources)

ABOUT YOU

You would be a great fit for this position if you are interested in building connections with our community, serving prospective patients and educating them about us, and strategically working to expand our patient base to best serve the community and Hopscotch Primary Care.

• You have experience in community outreach, sales, public health, social work, patient engagement, enrollment, or related work
• You’re warm, engaging, and naturally build trust with diverse populations
• You’re comfortable working independently in the field and taking ownership of your day-to-day priorities
• You’re highly organized and consistent with follow-up and documentation
• You’re comfortable being held accountable to and have experience meeting sales goals, KPIs, and performance targets — and you like tracking progress and outcomes
• You communicate clearly and confidently (in-person, phone, and text)
• You’re mission-driven and passionate about improving access to healthcare
• You have reliable transportation and can travel locally in your territory.

The following are preferred but not required:

• Degree from a 2- or 4- year institution
• Two to three years of territory sales management experience
• Two to three years of healthcare sales experience.
  
  

Driving and Motor Vehicle Compliance
Driving is an essential function of this role. Employees in this position are required to operate a personal or company vehicle for business purposes. As a condition of employment, candidates must:

• Possess and maintain a valid, unrestricted driver’s license
• Provide and maintain current documentation of vehicle registration and proof of insurance
• Maintain a driving record that meets company standards
• Consent to and successfully pass a Motor Vehicle Record (MVR) check prior to employment and at intervals determined by the company

From a cultural perspective, you: 

• Create a culture of excellence, by bringing your best and encouraging the same from those around you
• Put service to patients first and encourage the same of those around you
• Take ownership and accountability for your work and for delivering results for patients 
• Assume the best in others and bring solutions to challenges with a focus on moving forward together
• Show an active commitment to the team by collaborating and communicating proactively 
• Demonstrate a dedication to continuous improvement, in clinical and cultural settings